We had the pleasure of staying at hotel luxurio from october 12th to 15th, 2024. Located just a ten-minute jaunt from the golden temple, getting around was a breeze. Traveling with elderly parents, including my mother in a wheelchair, we were grateful for the thoughtful arrangements. Mr. Kunal, the hotel’s general manager, went above and beyond by reserving two rooms for us and staying in touch to address all our questions with remarkable patience. Mr. Sunny at the front desk ensured seamless checkin. The rooms were elegantly decorated, designed to ensure maximum comfort for guests. However, a couple of improvements could be made: a minibar that was listed in the amenities but not present in our room would have been a nice touch. Additionally, having a few steam irons available would allow guests to tackle wrinkles without resorting to laundry services. Overall, our stay was delightful, with the exception of the food and beverage services. Breakfast orders took an eternity, as there was only one staff member juggling restaurant service and in-room dining. The gm had to step in to expedite our orders, but a few items still slipped through the cracks. We learned that a flu outbreak had caused a staffing shortage, which explained the hiccups. Despite this minor setback, we thoroughly enjoyed our time and would definitely consider returning to hotel luxurio on our next trip to amritsar.
Hotel Luxurio InHouse Barista Cafe, Near Golden Temple has replied on Tue Oct 22 20:36:21 IST 2024
Dear Valued Guest, Greetings from Hotel Luxurio Amritsar . Thank you for posting your review regarding your stay at Hotel Luxurio Amritsar. I am happy to hear that the hotel’s Location, views, staff and the service exceeded your expectations. We are really happy & delighted to have you stay with us. your appreciation is a tremendous source of inspiration for us to deliver further excellence. Your comments are most gratifying and will be shared with the entire team. We constantly endeavor to make your stay memorable and the team and I look forward to welcoming you back soon. Warm regards, Team & Management Hotel Luxurio