The property is conveniently located near the airport, making it suitable for short stays. Guests appreciated the comfortable beds and value-for-money aspect. However, many reviews highlight serious issues such as cleanliness, malfunctioning amenities (like TVs and washroom fixtures), and extra fees upon check-in without proper receipts. Customer service received mixed feedback, with some staff being friendly while others were deemed rude. Overall, the experience varied significantly, with numerous guests expressing frustration over maintenance and booking verification.