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Review Of Hotel Good Times - Karol Bagh

Karol bagh, Delhi | 6 minutes walk to Karol Bagh Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    186 Ratings, 54 Reviews

    excellent
    35%
    very good
    25%
    average
    20%
    poor
    8%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 3
    • 5
    • 5
    • 5
    • 3
    • 4
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness4.1
    • Food3.8
    • Value For Money3.5
    • Facilities3.4
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Good service and polite staff are frequently appreciated by guests.
    • Location is convenient, being close to metro and major attractions.
    • Food quality varies; breakfast often disappoints and dinner receives mixed reviews.
    • Rooms show signs of neglect, with cleanliness issues and maintenance needed, such as non-working ACs and plumbing problems.
    Read more

    Sort by:

    Positive first
    3.0

    Average Stay

    pramod.solo

    The hotel is strategically located, food is just few minutes away, but there is huge network issue in hotel as well as that area, metro is 300 mtrs which is good, ideal for people who wants to shop clothes, rooms can be bigger and AC’s won’t work properly, it’s average hotel nothing good nothing bad.

    Travel Month: Nov 2025 (3-Night Stay)

    Room: Standard Room

    3.0

    Average Stay

    vibhas k.family

    Though staff were well behaved but my overall experience was very average specially looking into the tariff . Breakfast was most average. Food was kept almost cold. Towel and bed sheet was not up to the mark.

    Travel Month: Nov 2025

    Room: Deluxe Room

    Hotel Good Times - Karol Bagh has replied on Mon Nov 10 15:55:11 IST 2025

    “Thank you for sharing your feedback. While we’re glad to hear that you found our staff well-behaved, we’re truly sorry that your overall experience did not meet expectations, especially considering the tariff. Your comments about the breakfast quality, food temperature, and the condition of towels and bed sheets are duly noted. We appreciate you bringing these issues to our attention, and we will work with our team to ensure immediate improvements. We hope to have the opportunity to serve you better in the future.”

    5.0

    Excellent Stay

    shivansh.

    Great hotel great facilities full security and flexibility

    Travel Month: Nov 2025

    Room: Standard Room

    Hotel Good Times - Karol Bagh has replied on Mon Nov 10 15:55:51 IST 2025

    “Thank you for your wonderful feedback! We’re glad to know you enjoyed our hotel, facilities, security, and flexibility. Your appreciation means a lot to us, and we look forward to welcoming you again!”

    5.0

    Excellent Stay

    manish g.family

    very good property and good service staff vihebiar good food quality good and good service staff behaviour

    Travel Month: Oct 2025

    Room: Standard Room

    Hotel Good Times - Karol Bagh

    Dear Sir, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon, Regards, Krish

    3.0

    people are nice room are dirty and food not good . don’t opt for breakfast

    sumaiyya m.family

    People are nice but food not good . Rooms are dirty . Do not opt for breakfast.

    Travel Month: Aug 2025

    Room: Standard Room

    Hotel Good Times - Karol Bagh has replied on Sun Sep 07 18:08:26 IST 2025

    Dear Guest, Thank you for sharing your feedback. We are very sorry to learn about the inconveniences you faced during your stay, including the issues with room amenities, cleanliness, and breakfast quality. This is far from the experience we want our guests to have. Please be assured that your comments have been shared with our housekeeping, maintenance, and kitchen teams for immediate action. We are committed to improving our services and facilities, and your observations will help us address these shortcomings quickly. We sincerely apologize for the discomfort caused and hope you will give us another chance to provide you with a much better experience in the future. Warm regards, Hotel Good Times Management

    2.0

    Poor Stay

    kapil b.solo

    Geyser not working No daily cleaning Bed bugs in night Hair blower not working Breakfast poor quality with toaster not working properly and butter used is of cheap quality not original butter. Spoons are not available Tea,coffee not hot and mostly they are serving water tea or water coffee.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel Good Times - Karol Bagh has replied on Wed Aug 27 20:01:28 IST 2025

    Dear Guest, Thank you for sharing your feedback. We are very sorry to learn about the inconveniences you faced during your stay, including the issues with room amenities, cleanliness, and breakfast quality. This is far from the experience we want our guests to have. Please be assured that your comments have been shared with our housekeeping, maintenance, and kitchen teams for immediate action. We are committed to improving our services and facilities, and your observations will help us address these shortcomings quickly. We sincerely apologize for the discomfort caused and hope you will give us another chance to provide you with a much better experience in the future. Warm regards, Hotel Good Times Management

    1.0

    Terrible Stay

    rahul s.couple

    there is no wifi in the room not interform working there regular noise in tha room after many request they agree to change tha room and force us to checkout till 12pm rather provide us 2 hours late Check-out. i face terrible experience not supportive staff

    Travel Month: Aug 2025

    Room: Standard Room

    Hotel Good Times - Karol Bagh has replied on Sun Aug 17 14:56:51 IST 2025

    Dear Rahul Ji, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you faced during your stay. We regret to hear about the Wi-Fi issues, the noise disturbance, and the delay in resolving your concerns. This is certainly not the level of service we strive to provide. Regarding the late check-out, we are sorry that we were unable to accommodate your request and that our staff did not meet your expectations for support and hospitality. Your feedback has been shared with the team to ensure such situations are handled with greater care and flexibility in the future. We value your feedback as it helps us improve, and we truly hope you will give us another opportunity to provide you with a much better experience. Warm regards, Krish Good Times

    5.0

    good hotel

    afreen s.group

    late night check in allowed . thank you for services good hotel and good service nice food .near haldira late

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Standard Room

    • user photos
    • user photos

    Hotel Good Times - Karol Bagh

    Dear Sir, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon, Regards, Krish

    1.0

    poor quality

    mehak d.group

    The AC was leaking and the rooms were not clean. The rooms are very different from what is shown in the pics

    Travel Month: Aug 2025

    Room: Standard Room

    Hotel Good Times - Karol Bagh

    Dear Mehak Ji, Thank you for your feedback. We're truly sorry to hear about the issues you experienced during your stay, especially with the leaking AC and cleanliness of the room. This is not the standard we aim to maintain, and we sincerely apologize for the inconvenience. We also regret that the room did not match your expectations based on the photos.As we had provided same room category which you booked, Your feedback has been shared with our housekeeping and maintenance teams so that these matters are addressed immediately. We hope you'll consider giving us another chance to provide you with a better experience in the future. Warm regards, Hotel Good Times

    5.0

    Excellent Stay

    ashish t.family

    very good hotal

    Travel Month: May 2025

    Room: Standard Room

    • user photos

    Hotel Good Times - Karol Bagh

    Dear Sir, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon, Regards, Krish.

    5.0

    Nice stay

    saif i.family

    professional and good staff. nice stay location is very easy to find.on road accommodation.food was good .

    Travel Month: Jun 2025

    Room: Best Deal Economy Room

    • user photos
    • user photos
    • user photos

    Hotel Good Times - Karol Bagh

    Dear Sir, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon, Regards, Krish..

    5.0

    Good Hote

    family

    The hotel is quiet good. The staff is friendly and cooperative. They provided us with a good room and have properly taken care of all our needs. The environment is peaceful. Recommend hotel in Karol Bagh Area

    Travel Month: Jun 2025

    Room: Economy Room 1 hrs early check in and 1 hrs late check out

    • user photos
    • user photos
    • user photos

    Hotel Good Times - Karol Bagh

    Dear Sir, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon, Regards, Krish

    1.0

    Terrible Stay

    rosy s.

    Seriously guys hotel jaisa dikh raha hai photos mein vaise ty bilkul v nahi hai even AC not working room k jo washroom hai unka door locked ho gya toh open nahi hota and food theek thaak tha but toh us hisab se bahut e ganda experience raha

    Travel Month: Jun 2025

    Room: Deluxe Room

    Hotel Good Times - Karol Bagh has replied on Mon Jun 30 14:18:09 IST 2025

    Dear Guest, We were very sorry to read about your negative experience during your stay. We apologize specifically for the issues you encountered regarding the cleanliness of your room and the perception of poor ambiance. We are concerned to hear that your stay did not meet your expectations, especially regarding the value for money, and we understand your frustration about the pricing. Maintaining cleanliness and a pleasant environment are top priorities for us. We will be investigating the conditions you experienced in your room immediately and taking corrective action to ensure this standard is met for all guests. We value your feedback and hope you will give us another chance to provide a better experience in the future. Sincerely, Hotel Good Time

    4.0

    Good Stay

    Location is good comparatively, Food is nice and clean. Service is also good. Felt nice.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    Hotel Good Times - Karol Bagh has replied on Sat Jun 07 18:57:18 IST 2025

    Dear Guest, Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you found our location to be good, enjoyed the nice and clean food, and had a positive experience with our service. We're especially happy that your stay left you feeling "nice." It's great to know we met your expectations in these important areas. We look forward to welcoming you back soon! Sincerely, Hotel Good Times

    2.0

    Refusing to issue detailInvoice

    pritam s.business

    After my stay at Hotel Good Times, New Delhi from 21st to 23rd May 2025, the hotel didn't provided me the Invoice against my stay. They are saying that MMT will issue the invoice as MMT have collected the payment. Here, please note that the Invoice issued by MMT is for booking only. It doesn't reflect the day-wise break up of hotel rate. Moreover this is not a proof of my stay there. As anyone can cancel the booking and use this booking invoice for reimbursement.   I need the bill showing per day rate for reimbursement from my office. So I request you to send me the Invoice against my stay mentioning day-wise rates.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    Hotel Good Times - Karol Bagh has replied on Mon Jun 30 14:17:30 IST 2025

    Dear Guest, We were very sorry to read about your negative experience during your stay. We apologize specifically for the issues you had faced about invoice which is already resolved.

    2.0

    Guest house ambience poor room condition

    mohit r.business

    Dirty room poor ambience not worth more than 1000- don’t undress how they charge 3k for room like of guest house

    Travel Month: May 2025

    Room: Standard Room

    Hotel Good Times - Karol Bagh has replied on Sat Jun 07 19:03:03 IST 2025

    Dear Guest, We were very sorry to read about your negative experience during your stay. We apologize specifically for the issues you encountered regarding the cleanliness of your room and the perception of poor ambiance. We are concerned to hear that your stay did not meet your expectations, especially regarding the value for money, and we understand your frustration about the pricing. Maintaining cleanliness and a pleasant environment are top priorities for us. We will be investigating the conditions you experienced in your room immediately and taking corrective action to ensure this standard is met for all guests. We value your feedback and hope you will give us another chance to provide a better experience in the future. Sincerely, Hotel Good Times

    5.0

    Excellent Stay

    markose k.

    It was a good experience, we can suggest this property to budgeted travellers. The rooms were very neat and clean.

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel Good Times - Karol Bagh

    Dear Sir, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon, Regards, Krish

    5.0

    Excellent Stay

    chris c.family with 2 kids

    Good hotel with good staff. excellent hospitality. safe for family. amenities, service are too good. staff are very helpful for people coming from other states

    Travel Month: May 2025

    Room: Standard Room

    • user photos
    • user photos
    • user photos

    Hotel Good Times - Karol Bagh

    Dear Sir, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon, Regards, Krish

    3.0

    Average Stay

    aravind a.

    Buffet breakfast was not there but charged

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel Good Times - Karol Bagh has replied on Mon May 12 14:47:19 IST 2025

    Dear Guest, Greetings from Hotel Good Times, Karol Bagh, New Delhi!! This bears reference to your feedback. We profusely apologize for all the inconvenience caused during your stay.Sincere regrets once again Regards, Krish

    5.0

    Excellent Stay

    venkatesh a.group

    we 3 families of 9 stayed overnight. Rooms were good and service was good. .........................

    Travel Month: Apr 2025

    Room: Deluxe Room

    Hotel Good Times - Karol Bagh

    Dear Sir, We are incredibly grateful that you took the time out to leave us a 4-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon, Regards, Krish

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