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Review Of Hotel O J2 Service Apartment0123401234

Thoraipakkam, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    65 Ratings

    excellent
    25%
    very good
    12%
    average
    9%
    poor
    11%
    bad
    43%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 1
    • 1

    Rating Categories

    • Location2.7
    • Cleanliness2.9
    • Value For Money2.6
    • Facilities1.7
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Reviews for this property paint a mixed picture. While some guests appreciated the friendly staff and clean surroundings, others faced significant issues like demands for extra cash and poor room conditions, including small, congested spaces without attached bathrooms. Several guests reported encountering unprofessional reception and delays during check-in, leading to further frustration. The overall sentiment reflects dissatisfaction with hygiene, amenities, and communication with staff, making it a questionable choice for many visitors.

    1.0

    Terrible Stay

    yokeshwar.couple

    They demanded me for extra cash, even though i paid the mm t app. And the worst part is that they provided me with a very small room which does not even have a bathroom. There was a common unhygienic toilet which we were forced to use because of our emergency. There was no dustbin or mineral water provided. Nasty bedsheets and pillows. Overall everything made this a terrible stay.

    Travel Month: Feb 2025

    Room: Classic

    5.0

    Very comfy

    madhur.business

    The employees show professionalism and comfort. I had a great time in this room, which provided all the facilities i needed.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Brilliant staff

    kelash g.couple

    I express my gratitude to the management and staff for providing excellent, welcoming, and attentive service. Enjoyed it.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Great place to stay

    shankar j.family

    A fantastic place to stay if you are visiting the city; be sure to book your room with them.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Outstanding staff services

    manjusha.family

    I loved speeding my time in this hotel. The room was outstanding. Staff was helping. Highly recomemded.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Good hotel and staff

    rakesh m.couple

    A good place to spent time here, wonderful accommodation and good food, thank you.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Beautiful stay

    sunil d.business

    This property is perfect to stay. We choose for 2 nights. Good location and no complaints found.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Great hospitality

    harsh p.business

    Great hospitality! the staff were truly friendly.

    Travel Month: Jan 2024

    Room: Classic

    1.0

    Terrible Stay

    vamsi k.

    Room rent was fake

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Classic

    • user photos
    5.0

    Atmosphere is superb

    anirudh.business

    Both the staff and the rooms are good. The atmosphere is superb.

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Simple layout

    ritesh v.business

    Faces are friendly, and the layout is simple. Friendly and uncomplicated.

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Clean vibes

    rajesh j.business

    It's clean all around, and there's soft seating. Neat and comfortable.

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Great location

    devendra g.business

    The location was very nice and huge. And the staff was very helpful.

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Highly impressed

    yuvraj m.business

    Highly impressed with this hotel! impressive accommodation with great amenities. Highly recommended.

    Travel Month: Dec 2023

    Room: Classic

    5.0

    Budget-friendly

    daksh m.business

    The rooms are cozy, the staff is friendly, and the overall atmosphere is inviting.

    Travel Month: Dec 2023

    Room: Classic

    5.0

    Lovely venue

    rakesh v.business

    Excellent property! good staff, good rooms, happy staying. Storage space in the room. Very comfortable. Nice bathroom.

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Terrible Stay

    sreenivasa p.

    Sorry these guys collecting more rs. 1500 extra. The behaviour with customer is rude.

    Travel Month: Aug 2023

    Room: Classic

    • user photos
    2.0

    Poor Stay

    ajith r.solo

    On my check in day they have delayed me like 2 hours and refused to give me a room. Then provided me a single room with out any facility. A small conjusted room with a fan only. For wash room i have to come down and provided a dirty common wash room. Most of the time i have to wait for taking bath like 20 minutes

    Travel Month: Jul 2023 (4-Night Stay)

    Room: Classic

    2.0

    Makemytrip gave misleading and inadequate information

    julious r.business

    On arrival, i had an unprofessional reception. I was then shown into a small room with a double cot on which there was a dirty single matress in the center exposing the remaining plywood on either sides. This made me to immediately rush to the reception and request for a better room with an attached bathroom at least. Then, i was told that it would cost extra to which i accepted. Subsequently, i was asked go to a nearby property which had filthy rooms and filthier bathrooms. So, i rushed back to the j2 apartment's reception and pleaded if they had better rooms themselves. To this i got an 'yes, but was quoted 3 times more than what i had prepaid for the stay in makemytrip. Finally, i was shown into a decent room with not very clean amenities. Given the time constraints and the limited knowledge of the options for an alternative accommodation, i had to overpay and adjust in the room.

    Travel Month: Apr 2023 (4-Night Stay)

    Room: Classic

    Hotel O J2 Service Apartment has replied on Wed May 31 16:05:54 IST 2023

    We are extremely sorry to know this, Julious! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

    1.0

    Terrible experience

    prakash.group

    Simply waste. Simply waste

    Travel Month: Mar 2023

    Room: Classic

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