Guests have highlighted a series of unfortunate experiences at this property. Complaints include repeated check-in denials, lengthy waits at reception, unexpected transfers to other locations, and a lack of proper customer service. Many noted the poor cleanliness of rooms and restrooms, with dirty linens and foul odors. Additionally, the staff was described as uncooperative, making communication difficult. The overall sentiment reflects disappointment, with several guests expressing significant frustration and dissatisfaction.