The property has a prime location near Karol Bagh, with easy access to shopping and metro stations. Guests have noted the cleanliness of some rooms and spacious bathrooms, while staff friendliness received praise. However, several reviews raise concerns about poor management, unclean linens, and inadequate amenities like hot water and breakfast services. While some guests enjoyed their stays, many reported significant issues that marred their experience. Overall, it's a mixed bag of comfort and chaos here.