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Karol bagh, Delhi
36 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the great location and spacious, clean rooms at this property, along with helpful staff and good room service. However, some common issues include unclean washrooms, poor maintenance, and inconsistent service, particularly with outdated amenities and insufficient hygiene. Despite these concerns, many found it suitable for a budget stay, with the potential for improvements noted.
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Great hotel
Peaceful environment staff was cooperative lovely place to stay. Room were big and very clean as per the photos.
Room: Triple bed room
best hotel to stay
Overall, it’s a perfect place for couples or families looking The room was spotless, with comfortable beds and fresh linens every day. The hotel is just a 5-minute walk from the beach and surrounded by great restaurants.
Room: Four Bedded Family Room
Most terrible stay of my life
No! please don't book this hotel ever. My stay was terrible. When I checked in late night, they gave us a room with no fans working. The room was not at all same as in the pictures. The receptionist was not at all concerned about the issue with fan and kept insisting to stay in the same room. After long quarrel with him he gave a different room. This room had the cupboard disected and ready to fall anytime on the person sitting/sleeping on the bed by the side. The washroom was so dirty with stains and hair all around. The bedsheets and pillow covers had stains too. They replaced after complaining about it. At this price I could have got 10x better stay experience. One person also tried to bribe me with free coffee and sandwich and asked me to put a better review. This hotel has a good location but please don't fall for that and book better hotels at the same price.
Room: Triple bed room
Hotel Orchid Garden, Delhi
Dear Guest, We are surprised to read your review as the room provided to you was completely clean at the time of check-in. The fan in your first room stopped working suddenly, and our team immediately changed your room to ensure your comfort. It’s absolutely untrue that anyone from our staff offered tea or coffee in exchange for a good review — we maintain professional service standards and never encourage such practices. We always try our best to make every guest’s stay comfortable, but we regret that your experience did not meet your expectations. Regards, Hotel Orchid Garden Management Team
Terrible Stay
"Worst experience ever. In 5 days, bed linen was never changed, bathrooms were filthy with stains, and no hygiene was maintained. They didn’t even provide basic drinking water and charged extra for bottles at checkout. Totally unacceptable, not recommended at all."
Room: Standard Room
Hotel Orchid Garden, Delhi has replied on Wed Oct 01 21:04:15 IST 2025
Dear Guest, We would like to clarify a few points regarding your feedback. Our housekeeping team changes bed linen daily, and during your stay, our staff approached you for service but you declined on multiple occasions. The room you booked was our most basic category, which comes with standard amenities. At checkout, you had requested a discount which was politely declined by our staff, and we feel this may have influenced your review. We respect your opinion, We assure all our guests that cleanliness, hygiene, and service standards are always maintained with utmost care. Thanks Team Hotel Orchid Garden
Worst Experience
No proper lights in the coriander. door handles are broken. washrooms are not clean. pillow were filthy. In the Complementary Breakfast we got a thurmus with Coffee and after seeing the thurmus Condition we did not want to have any thing there. it felt like it was never washed.You can go there if you was to sleep for few hours and leave otherwise not recommended.
Room: Triple bed room
Hotel Orchid Garden, Delhi has replied on Wed Oct 01 22:32:00 IST 2025
Dear Guest, We sincerely regret to hear about your experience with us. Your feedback regarding lighting, maintenance, cleanliness, and the condition of the breakfast service has been noted very seriously. We understand how important comfort and hygiene are for our guests, and we are truly sorry that we fell short during your stay. Please be assured that we have already shared your concerns with our housekeeping and maintenance teams to ensure immediate improvements. We are also reviewing our breakfast service standards so this does not happen again. We hope you will give us another opportunity in the future to provide you with a much better and more comfortable experience. Regards Team Hotel Orchid Garden
overall I had a pleasant sta
I recently stayed at the Hotel orchid garden, New Delhi karolbagh and would like to share my experience. Overall, I had a pleasant stay. The room was clean and comfortable, and I appreciated the modern design.Almost 4km from railway station. One thing that could be improved is [e.g.The Wi-Fi connection / the sound insulation between rooms], but apart from that, everything was fine.
Room: Standard Room
Hotel Orchid Garden, Delhi has replied on Tue Sep 16 11:27:12 IST 2025
Thank you for your kind feedback. We’re glad you enjoyed the clean and comfortable rooms as well as our convenient location. We appreciate your suggestion regarding the [Wi-Fi/sound insulation] and will work on improving it. We look forward to welcoming you again. Regards Gaurav
Great experience for a budget stay
wonderful location clean rooms room service available basic amenities Great experience for a budget stay.
Room: Deluxe Room
Hotel Orchid Garden, Delhi has replied on Tue Sep 16 11:29:46 IST 2025
Thank you for sharing your feedback. We’re delighted to know you enjoyed our wonderful location, clean rooms, room service, and essential amenities. It’s great to hear that you had a pleasant budget-friendly experience with us. We look forward to hosting you again. Regards Gaurav Singh
Excellent Stay
Spacious and spotless rooms with great decor. Attentive staff who went out of their way to ensure comfort. Exceptional service and great value for money
Room: Standard Room
Hotel Orchid Garden, Delhi has replied on Fri Sep 12 18:28:50 IST 2025
"Thank you so much for your kind words! We’re delighted to know you enjoyed our services, ambiance, and staff hospitality. It was our pleasure to host you, and we look forward to welcoming you again soon!" Regards, Gaurav
Good and comfortable stay.
Good location,spacious room,clean room. Good for familiy as well as single stay for business tour. Staff behaviour is nice. I got early check in at 9 am.
Room: Standard Room
Hotel Orchid Garden, Delhi has replied on Mon Aug 25 19:59:16 IST 2025
"Thank you so much for your excellent 5-star review! We’re delighted to know you had such a wonderful stay with us. Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to welcoming you back again soon for another memorable experience!" Regards, Gaurav
Average Stay
While the bathroom was clean, a major safety concern was the internal ceiling, which was falling apart in some areas. There were also service delays and no remote for the air conditioner. It was clear that the hotel is undergoing renovations, but these issues impacted my stay. I hope to see these improvements when I return. All things considered, my experience was an average one.
Room: Deluxe Room
Hotel Orchid Garden, Delhi has replied on Mon Aug 25 20:50:55 IST 2025
Dear Guest, Thank you for sharing your valuable feedback. We sincerely apologize for the inconvenience caused by the ceiling, and missing AC remote. Please be assured that your concerns have been noted, and our team is taking the necessary steps to improve. We truly appreciate your understanding and hope to welcome you back soon for a better experience." Regards, Gaurav
Average Stay
The lift was not working properly. Breakfast was Horrible. but only staff behaviour was good. The lift was not working properly. Breakfast was Horrible. but only the staff's behaviour was good.
Room: Standard Room
Hotel Orchid Garden, Delhi has replied on Mon Aug 25 21:08:34 IST 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced with the lift and the breakfast experience. Your comments are very important to us, and we will address these issues with our team to make improvements. We’re glad, however, to hear that our staff’s behavior made a positive impression. We truly appreciate your understanding and hope to have the opportunity to welcome you again with a much better experience. Regards, Gaurav
Genuine Hotel.
It was a quiet good stay ,room was well maintained and hygiene specially washroom all the amenities were there... staff were quiet helpful ,room services was quick, near to market place and easy for transport.
Room: Standard Room
Hotel Orchid Garden, Delhi has replied on Mon Aug 25 21:23:31 IST 2025
Thank you so much for sharing your kind feedback. We’re delighted to hear that you enjoyed your stay and found the room well-maintained and hygienic. It’s wonderful to know our staff and room service could make your experience even more comfortable. We’re also glad the location added to your convenience. We look forward to welcoming you back on your next visit! Regards, Gaurav
Highly recommended both business and leisure.
"Hotel Orchid Garden offers a comfortable and pleasant stay. The rooms are spacious, clean, and well-maintained. The staff is courteous and attentive, providing excellent service throughout. A great choice for both business and leisure."
Room: Standard Room
Hotel Orchid Garden, Delhi has replied on Mon Jul 28 18:51:36 IST 2025
Dear Guest,Greetings from Hotel Orchid Garden,I would like to take the opportunity to thank you for your appreciation.we will work on your suggestions. your appreciation helps us to give you our 100%.We would like to welcome you again in our Hotel Orchid Garden,Karol Bagh,New Delhi. Regards Gaurav
Good Stay
The location is very good. All amenities are nearby. The common area is not maintained enough but room is spacious and clean. Bathrooms need maintenance. Food is tasty. Service is very good. Staff is humble and polite and tried to help as much as they can. Internet is not working. I recommend as a budget stay
Room: Super Deluxe Room
Hotel Orchid Garden, Delhi has replied on Mon Jun 09 19:01:02 IST 2025
Dear Guest, Thank you for sharing your feedback regarding your stay! I am glad that we were able to accommodate a room move for you.Thank you for staying at the Hotel Orchid Garden and we hope that you will consider us for your next trip!
Helpful staff
Excellent regal property. Staff are exceptionally helpfull. Suggestions: a) More illumination of hotel name and b) name board at vantage point c) kitchen should start early, at least by 6.30 am, so that breakfast can be provided at least by 7 am.
Room: Deluxe Room
Hotel Orchid Garden, Delhi has replied on Mon Jun 09 19:01:48 IST 2025
Dear Guest, Thank you for sharing your feedback regarding your stay! I am glad that we were able to accommodate a room move for you.Thank you for staying at the Hotel Orchid Garden and we hope that you will consider us for your next trip!
An official trip new Delhi and Ncr
Everything was perfectly well and good just they need to take care of the maintenance of the room. The maintenance of the room was not proper.
Room: Deluxe Room
Hotel Orchid Garden, Delhi has replied on Mon Jun 09 19:02:26 IST 2025
Dear Guest, Thank you for sharing your feedback regarding your stay! I am glad that we were able to accommodate a room move for you.Thank you for staying at the Hotel Orchid Garden and we hope that you will consider us for your next trip!
A business stay in Hotel K87 Orchid Garden
The food here was very good. The room and its cleanliness were great. Overall it was decent stay here.
Room: Deluxe Room
Hotel Orchid Garden, Delhi has replied on Mon Jun 09 19:02:38 IST 2025
Dear Guest, Thank you for sharing your feedback regarding your stay! I am glad that we were able to accommodate a room move for you.Thank you for staying at the Hotel Orchid Garden and we hope that you will consider us for your next trip!
Very good hotel
Good hotel, nice location and great prize.
Room: Deluxe Room
Hotel Orchid Garden, Delhi has replied on Mon Jun 09 19:03:43 IST 2025
Dear Guest, Thank you for sharing your feedback regarding your stay! I am glad that we were able to accommodate a room move for you.Thank you for staying at the Hotel Orchid Garden and we hope that you will consider us for your next trip!
Sector 21 Dwarka
Aerocity
Sector 10 Dwarka
East Delhi
Connaught Place
Jhandewalan
Karnki
Bissar Akbarpur
Sampla
Gothda Mohbtabad
Sector 80
Greater Noida
Sushant Lok I
Muradnagar
Palam Vihar
Sector 56
Karol bagh
North Delhi
Mahipalpur
Paschim Vihar
Paschim Vihar
Mahipalpur
Sector 9 Dwarka
Mahipalpur
North Delhi
Anand Vihar
