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Karol bagh, Delhi
101 Ratings, 66 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Very good
Great location. Good staff behaviour. Good service. Everything is good. Only thing is they do not have kitchen, but the staff provides you food, tea and other things immediately on call.
Room: Classic
Best
Most secure. And staffs are very good and also the loction is very good
Room: Classic (2X)
Hotel O Gold Palace has replied on Fri Mar 26 07:28:25 IST 2021
Hi, sajjan kumar! we are elated to know that you liked our services. We cherish your association & foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! regards, amit
Took extra money
Make my trip booking se jyada paisa kaya kafi problem hua
Room: Classic (2X)
Hotel O Gold Palace has replied on Mon Mar 22 11:32:51 IST 2021
We are sorry the stay turned out to be an average one, saurabh! we have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guest. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, palak!
0 percent cleanliness
We did not ordered any food in the hotel other than a water bottle the hotel was not worth for ordering anything
Pathetic toilet
floor was not cleaned properly
ac was looking a peice of trash
Room: Classic (2X)
Hotel O Gold Palace has replied on Tue Mar 09 13:00:36 IST 2021
Hi kranti keshav, we're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!
Asking for more money
249 extra charge taken by counter staff
Room: Classic (2X)
Hotel O Gold Palace has replied on Thu Jan 14 15:31:10 IST 2021
Sorry for the inconvenience, mohd saqim sheakh. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, james!
Good Stay
This was my first stay in Oyo hotel but it was very enjoyable and great moment. Excellent service. Room service was very nice.
Room: Classic (2X)
Hotel O Gold Palace has replied on Thu Jan 07 09:00:38 IST 2021
Pleased to hear your kind words of appreciation, kripashankar lal! we will try our best to never fail in amazing you every time. Regards, james!
Not value for money
They took 700 for a room which was pretty basic and dirty too. Also charged us a hefty 250 for early check-in when the hotel was empty! would not recommend to anyone.
They took 700 for a room which was pretty basic and dirty too. Also charged us a hefty 250 for early check-in when the hotel was empty! would not recommend.
Room: Classic (2X)
Hotel O Gold Palace has replied on Sat Dec 26 12:30:14 IST 2020
Sorry for the inconvenience, akshay tetwar. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, james!
All good but dinner issue
Dinner issue because high rang per pec 25- only single pec this is very costly
Room: Deluxe (3X)
Hotel O Gold Palace has replied on Wed Jan 06 10:25:35 IST 2021
Hi, gaurav. Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, jackson
Food was zero
familyThey don’t have kitchen and bring food from outside and charge to much
Cheap hotel and unhappy from makemytrip i call many time but no help to change my hotel
Room: Deluxe (3X)
Hotel O Gold Palace has replied on Mon Dec 14 18:30:41 IST 2020
We’re sorry to have you disappointed, ajay verma! do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, james!
Service
Hotel staff was helping and nice to me
Room: Classic (2X)
Hotel O Gold Palace has replied on Sat Nov 14 07:32:47 IST 2020
Thank you for sharing your genuine comments and rating us positvely, bhawanjit singh! we will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, amit
Not worth staying
Washroom was very unhygienic. The staff behavior wasn't friendly. Visitor was not treated well. The MMT app and the hotel tariff rates did not match and we had to pay extra at the hotel. It was very unfortunate and saddening. Not happy with my stay and won't recommend anyone to do the same.
Room: Classic (2X)
Hotel O Gold Palace has replied on Wed Feb 12 13:33:45 IST 2020
We are really sorry to disappoint you, Ritika! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Rajendra!
Average
Don't book this Hotel through Oyo and don't paid online otherwise they didn't allow you.
Room: Classic (2X)
Hotel O Gold Palace has replied on Mon Feb 03 11:23:17 IST 2020
Hey Parth, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Shreya!
Worst Hotel no one should stay there
Took extra amount from me food service bad
Room: Classic (2X)
Hotel O Gold Palace has replied on Sun Feb 02 18:08:57 IST 2020
Sorry for the trouble you had with us, Mahesh! We've marked a note of the concern shared and will definitely work towards better guest experience in the future. Regards, Shreya!
This was the best location I have ever lived
All the time was pleasant while staying.
Room: Classic (2X)
Hotel O Gold Palace has replied on Fri Jan 31 07:16:02 IST 2020
Appreciate your feedback, Shiva Arora! Hope to welcome you soon and ensure that your next experience with us will be more exciting than before. Keep this love coming. Regards, Rahul
Terrible Stay
Very bad hotel, I am very hurt.
Room: Classic (2X)
Hotel O Gold Palace has replied on Thu Aug 22 22:10:49 IST 2019
Hi, Ajit! We do apologize for the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Rachit
Very good
All hotel staff are very good, facilities are also very good.
Room: Classic (2X)
Hotel O Gold Palace has replied on Thu Aug 08 06:37:39 IST 2019
Thanks for taking out your valuable time to rate us, Divya Rathour! We will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! Regards, Amit
Good
Nice nice nice very good
Room: Classic (2X)
Hotel O Gold Palace has replied on Mon Aug 05 06:39:32 IST 2019
Love to hear this, Bharat Barad! It'd be great if you could give us another opportunity in future and we will ensure to serve you even better than before. Have a lovely day ahead) regards, Amit
Service very poor
Dirty rooms and wash rooms. Beds seems to be very old and braked and mattresses were broken. Also taken cash saying I booked at very low price.
Room: Classic (2X)
Hotel O Gold Palace has replied on Tue Aug 06 09:53:11 IST 2019
We're sorry for the trouble, Anit! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead. Regards, Amit
Worst hotel I had ever visited
Worst hotel ever. Nothing was provided according to services given in the description.
Room: Deluxe (3X)
Hotel O Gold Palace has replied on Mon Aug 05 22:18:53 IST 2019
Hi, Gurdeep! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul
I stayed in this hotel for 3days and my experience was awesome
Staff members and the workers are quite professional and they do their duty genuinely.
Room: Classic (2X)
Hotel O Gold Palace has replied on Thu Aug 08 18:41:38 IST 2019
Thank you for your sweet words, Anu! We hope to give you a consistent service every time. Regards, Rachit
Saket
Mahipalpur
Kakrola
Man Singh Road Area
Nehru Place
Sector 13 Dwarka
Karnki
Bissar Akbarpur
Sampla
Gothda Mohbtabad
Sector 80
Greater Noida
Sushant Lok I
Muradnagar
Palam Vihar
Sector 56
Kalkaji
Mahipalpur
East Delhi
Paharganj
Sector 13 Dwarka
Lajpat Nagar
East Delhi
Mahipalpur
North Delhi
Sector 13 Dwarka
