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Review Of Hotel O Flagship Hotel Night Owl0123401234

City Center, Durgapur

    User Rating & Reviews

    • everyone
    • family
    • business
    • couple
    1.2
    Poor

    10 Ratings

    excellent
    0%
    very good
    0%
    average
    10%
    poor
    0%
    bad
    90%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 3
    • 1
    1.0

    Pathetic

    sohan m.couple

    I wasn’t able to check in, the location given in the app was wrong i arrived at the given location but same looking hotel was present with a different name and they denied check in. I filed complaint not once but twice to makemytrip but i didn’t get my refund, the agent who picked the call and registered the complaint said that he or she has informed the hr and they would validate within 24 to 48 hours but they didn’t.

    Travel Month: May 2024

    Room: Classic

    1.0

    Terrible Stay

    sujata b.

    Not checking this hotel, hotel staff very bad behaviour.

    Travel Month: May 2024 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    sanjay a.

    Hotel does not exist in the location. Since hotel does not exist hence pics not available

    Travel Month: Mar 2024

    Room: Classic

    1.0

    Terrible Stay

    shankar b.

    Reached the location but there is no such hotel exist. Building is matching with photo. Now it is called reliance guest house. We do not know why do not have updated information

    Travel Month: Jan 2024

    Room: Deluxe

    1.0

    Terrible Stay

    suresh p.

    Very bed. Fake hotel & chitter

    Travel Month: Jan 2024

    Room: Deluxe

    1.0

    Terrible Stay

    pritam d.family

    The hotel has completely denied about my booking & they don't allow us to stay in the hotel, it's a fraud hotel, this name of hotel is not there in that location, at midnight i faced enormous problem with my family, all that night we have to stay at hospital's reception. However it's my request to makemytrip please approve the hotel which is genuinely present in the location and please look after the matter about my hotel booking returns of 1500k rupees

    Travel Month: Dec 2023

    Room: Classic

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