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Perumbakkam, Chennai
14 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly staff and comfortable rooms, although experiences vary. Some found the property not well-maintained with issues like poor room cleaning and inadequate service. There's a mix of satisfaction regarding the stay, with many feeling it didn’t meet expectations, especially for families. Payment issues and a lack of services were common complaints, making it a mixed bag overall.
Terrible Stay
Will never return to this hotel ever
Room: Saver Double (X)
Hotel O Eben Service Apartment has replied on Mon Oct 21 00:08:49 IST 2019
Hi, Nivethitha! We are extremely apologetic to know that your experience with us has not been a pleasant one and we would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Bad
Don't book this hotel online payment because if you do so, then the guy at the hotel will say that he don't accept and acknowledge the online payment and said you to cancel your booking. They only accept pay at hotel Don't stay in this hotel with your family because a lot of people who booked this hotel is couples. It was a terrible experience
Room: Saver Double (X)
Hotel O Eben Service Apartment has replied on Sun Oct 13 09:03:12 IST 2019
Hi, Saksham! We profoundly apologize for the trouble caused. Your comments will help us in taking care of future guests more firmly. Regard, s Pravin
Excellent Stay
Fine.
Room: Classic (2X)
Hotel O Eben Service Apartment has replied on Sun Aug 25 06:37:08 IST 2019
Hey, R Ramesh! Thanks for your kind words of appreciation. Give us another chance to delight you with our services soon) regards, Hemant
Poor space and no good toilet
Not so good and pleasant. Rent is ok.
Room: Saver Double
Hotel O Eben Service Apartment has replied on Wed Jun 19 18:21:45 IST 2019
Thanks for your valuable time to write a review, Veeramani. As per the feedback, it seems that you a'rent fully satisfied with the services and we are extremely apologetic to know this. However, we shall strive hard to ensure better services in the future. Regards, Pravin
Good
A comfortable stay and a pleasant experience
Room: Classic Room
Hotel O Eben Service Apartment has replied on Fri May 24 09:35:23 IST 2019
Thank you so much for the wonderful rating. It gives us immense satisfaction when we See guests loved our services. Keep giving us the opportunity to host you and we'll put in our continuous efforts to retain this smile forever.
Feedback
Just okay it was. Not all that good. Not Worth the money
Room: Classic Room
Hotel O Eben Service Apartment has replied on Thu Jun 06 14:28:11 IST 2019
Apologies for the inconvenience caused, Vatsal! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, weve shared this feedback to our team so that corrective action can be taken soon to serve better.
Excellent Stay
All perfect not well maintained in all.
Good room well maintained and friendly staff crazy experience.
Room: Saver Double
Nice hospitality for short stays
The staff is really good and well behaved.
Room: Elite Room
A good stay
It was good and to had a wonderful time with peace.
Room: Elite Room
Good Stay
Overall staff is good , cooperative.
Room: Elite Room
The worst place to stay.
The worst place to stay. Staff is not very cooperative. Specially for Non-Tamilians, this is not the perfect place. No room cleaning. Room service is worst.
Room: Deluxe Room
Not that Good
6 of our friends travelled. It says service apartment but no service was available. Rooms were not clean. It was like staying in a lodge. It was not that satisfying for the money. Restaurant was there but it was not that good.
Room: Deluxe Room
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