Guests have experienced significant cleanliness issues, with reports of dirty rooms, unkempt bathrooms, and unpleasant odors. Complaints about the lack of hot water and broken amenities were common. Despite some positive mentions of the spaciousness and friendly staff, the property’s location near slum areas raised safety concerns. Many felt misled by claims of complimentary breakfast, receiving little to no food during their stay. Overall, the experience highlighted inadequate maintenance and below-par service.