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You are booking hotel for more than 30 days

Review Of Hotel O Binayak Inn0123401234

Santoshpur, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    44 Ratings, 18 Reviews

    excellent
    23%
    very good
    23%
    average
    16%
    poor
    16%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 1
    • 1
    • 3
    • 2
    • 1
    • 4
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property faces serious cleanliness issues, with dirty rooms, unkempt linens, and unhygienic bathrooms. Guests report problems like non-functional TVs, ACs, and inadequate housekeeping. The location is also a downside, with inaccurate maps leading to confusion. Extra charges seem to be a common theme, causing disappointment among visitors. While there are mentions of cozy beds and friendly staff, the overall experience appears lacking, making it hard to recommend for a pleasant stay.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    pinaki c.business

    staffs are very cooperative, Room is not spacious but ac and cleaning good, Room service fast.. More & More stay next

    Travel Month: Jun 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    sayantan s.solo

    Worst Hotel. untidy brooms & linens. TV & Geyser not available in the room. NNo housekeeping available

    Travel Month: Feb 2025

    Room: Classic

    • user photos
    • user photos
    2.0

    Very bad experience. Unclean and unhygienic. Worst experience ever,

    digbijoy d.loyalty-iconfamily

    Unclean and unhygienic stay. Worst location. Disappointed. Location map not perfect. They provide room couple for hour basis.

    Travel Month: Oct 2024

    Room: Classic

    4.0

    Good Stay

    bivash.couple

    It was a very small room, the bathroom was not cleaned properly they charged an extra 500 for ac and tv

    Travel Month: Oct 2024

    Room: Classic

    2.0

    Cheap but poor

    shiladitya g.loyalty-icongroup

    Rooms are small shaddy and air conditioner doesn't work properly bad smell from blanket only thing it was cheap

    Travel Month: Aug 2024

    Room: Classic

    1.0

    They charged extra money

    soumyava g.couple

    They charged extra 400 rupees at check in time. I showed him booking transaction, but they are not interested to see the booking confirmation. They said room are not available which i booked, that's why they charged extra, because they provide me better room. But all room are same. No extra facilities.

    Travel Month: Aug 2024

    Room: Classic

    5.0

    Relaxed crew

    rakesh c.business

    The crew is relaxed, and there are big sofas. Nice place for stay.

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Pretty room

    prabhu r.business

    Room looks pretty. It is nice inside. Happy with my choice.

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Surprisingly good

    aaromal i.business

    Cozy beds, friendly staff. A pleasant surprise for a budget-friendly and comfy stay. Highly recommend

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Terrible Stay

    rahul k.

    The staff was very rude. The size of bed was very small and not as shown at the booking time. The room was dirty and linen and pillow covers are dirty. There is not drinking water facility and it was chargeable. The staff was forcing us to pay more for changing the room. They are making fool to the online booking customers

    Travel Month: Dec 2023

    Room: Classic

    5.0

    Excellent Stay

    virendar s.business

    Positive vibes and clean rooms! The place had a good energy, and the rooms were spotless. Loved the positive atmosphere and the neat accommodations – made for a great stay!

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Terrible Stay

    plabita g.loyalty-icon

    Where is my refund. I haven't got my refund

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Classic

    2.0

    It was hectic

    tapas m.solo

    Denied check in with the booked price. Charged extra fair. Bathroom unclean.

    Travel Month: Sep 2023

    Room: Classic

    5.0

    Good

    anup m.solo

    Maintanace is very poor about the properties. Responds also.

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Binayak Inn has replied on Sat Dec 07 07:35:06 IST 2019

    Thank you for rating us super, Anup Mandal! Glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, Rachit.

    1.0

    Wrost service

    arindam h.

    Don't receive any one my call. I don't stay in this hotel that night.

    Travel Month: Sep 2019

    Room: Classic (2X)

    3.0

    Unclean rooms

    soumyadip c.loyalty-iconcouple

    Cleanliness is needed. Room servicing is not very good.

    Travel Month: Sep 2019

    Room: Classic (2X)

    3.0

    Okayish

    soumyadip c.loyalty-iconcouple

    Not very upto the mark. Okayish

    Travel Month: Sep 2019

    Room: Classic (2X)

    1.0

    Terrific! Worst experience of stay in a hotel

    md m.couple

    I've stayed many hotels before but this is the worst experience I've ever had. There was problem in TV, Wi-Fi was not working, bathroom was not neat clean, even after bath I saw that the water was stuck. I called the receptionist, they send a cleaner but after some time water again get stuck. Many other bad experiences. Please don't go.

    Travel Month: Sep 2019

    Room: Classic (2X)

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