Select CheckIn Date

-

Select CheckOut Date

Select a valid date

October  25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6

You are booking hotel for more than 30 days

Review Of Hotel O South Fern0123401234

Gariahat, Kolkata | 8 minutes walk to Ballygunge Junction

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.9
    Average

    68 Ratings, 38 Reviews

    excellent
    22%
    very good
    12%
    average
    25%
    poor
    12%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 3
    • 1
    • 1
    • 4
    • 3
    • 4
    • 2
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.1
    • Room3.3
    • Food2.7
    • Hospitality3.3
    • Value For Money3.1
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property enjoys a prime location near Gariahat Market, making it easy to access local markets and transport options. Guests have pointed out that staff members are generally helpful, and some mentioned good room cleanliness. However, there are several issues regarding management, including rude behavior, delays, and inadequate maintenance. Many rooms suffer from cleanliness concerns, poor ventilation, and malfunctioning facilities. Overall, while there are positive aspects, significant improvements are needed in service and hygiene.

    Sort by:

    Positive first
    3.0

    Average Stay

    akshay s.solo

    correct contact number of property not available, and was charged extra by the property which was unexpected.

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Terrible Stay

    partha g.loyalty-icon

    hotel manager behaviour was very rude, bedecover , and towels was tone and bed was full of duty spots. it was a horeble to stay.

    Travel Month: Jan 2025

    Room: Classic

    4.0

    Good Stay

    sampriti b.

    The location of the hotel is very helpful. Gariahat market is just in walking distance and also the auto and buses are available near the hotel. All the staffs are very cooperative. Although the experience for the room is not so good. Bad smell is coming out from the bathroom perhaps from the suage and one geyser was not working in one of our booked room. Overall it's a good experience.

    Travel Month: Jan 2025

    Room: Classic

    3.0

    Average Stay

    sapan s.

    Damage wash basin not change in bed cover dirty bed sheet

    Travel Month: Dec 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    pradeep k.

    Room no 102 was good but room no 201 there was problem with the geyser but the hotel captain didi not bother to rectify.

    Travel Month: Nov 2024

    Room: Classic

    3.0

    Hotel south fern

    sampriti b.family

    This hotel is good and the behaviour of the staff is satisfied. Little maintenance is required for this hotel.

    Travel Month: Nov 2024

    Room: Classic

    4.0

    Good experience

    vijay k.couple

    Property is little bid poor but hotel staf are very good. Outside food is allowed that's very good thing

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    abhishek g.loyalty-iconcouple

    1. The room that was provided during checkin was very small, unkept with no table, no chair & bathroom was also broken. No hot water even though geyser was provided. 2. The room pic shown based on which booking was done, a different small room was provided which did not have any of the options mentioned. 3. In property they mentioned they have wifi but that only works on ground floor & not in the upper floors, where i was given the room. It was difficult for me to do my official work due to lack of wifi facility. 4. When booking the room, i had select "breakfast included. But during checkout i was told that breakfast amount needs to be paid as in the rate the room was booked, breakfast is not complimentary. 5. Overall property look & feel is very poor. I would not prefer to got o such place ever.

    Travel Month: Nov 2023 (3-Night Stay)

    Room: Classic

    1.0

    Bad stuff

    arghya c.loyalty-iconcouple

    Asked for extra money during check in though i paid through mmt. Plus night service was too bad and kitchen was closed

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Terrible Stay

    angela g.

    Hotel denied us room even after mm t confirmed our stay in south fern though we had prepaid our stay.

    Travel Month: Oct 2023

    Room: Classic

    5.0

    Joyful

    anil.

    Very good. My stay is very nice. Hotel quality good.

    Travel Month: Nov 2019

    Room: Classic (2X)

    Hotel O South Fern has replied on Sat Nov 30 07:41:32 IST 2019

    Thanks for such a lovely review and wonderful rating, Anil Kumar! We will always strive to keep up with your expectations in future. Give us another chance to host you soon) regards, Rachit

    3.0

    My stay

    sanjay k.family

    It was difficult in finding the way towards Hotel. The room was good and all the facilities given in room was working properly. At last I would say that it was a fine and good stay.

    Travel Month: Nov 2019

    Room: Classic (2X)

    Hotel O South Fern has replied on Wed Nov 27 18:01:43 IST 2019

    Hi, Sanjay! Please accept my sincere apologies for the inconvenience caused. If you ever plan on visiting again, we will personally assure an awesome stay. Thanks to your feedback, we'll be taking care of this and ensure it doesn't happen again to any of our guests. Hoping to offer you a wonderful experience in the future. Regards, Rachit.

    5.0

    Stay at Hotel Fern

    prakash g.business

    It was quite pleasant to stay. I Am happy to stay there. Good rooms and facilities.

    Travel Month: Nov 2019

    Room: Classic (2X)

    Hotel O South Fern has replied on Mon Nov 25 07:40:29 IST 2019

    Thank you for sharing your seamless experience, Prakash Gupta! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Rahul

    5.0

    Location

    pratik m.family

    Excellent, near Gariahat Market, Golpark, easy to find hotel staff welcome us. Any time help. Clean room. Want to stay here again.

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Deluxe (3X)

    Hotel O South Fern has replied on Sun Nov 24 07:33:15 IST 2019

    Delighted to hear your such lovely words of praise, Pratik Mukherjee! We will work round the clock to meet up to your expectations and appreciate your equitable efforts in sharing your feedback which always helps us growing. Looking forward to enhance your experience to your next visit with us. Regards, Swarna

    3.0

    Average Hotel

    ankita m.loyalty-iconfamily

    The manager at the Hotel is extremely rude. Other than him all other support staffs are very friendly and helpful. The rooms are small with poor ventilation and cleanliness.

    Travel Month: Sep 2019

    Room: Deluxe (3X)

    2.0

    Staff

    madhav k.couple

    Hotel staff behaviour was not good, cleanliness average, location was good, value of money is not so good

    Travel Month: Sep 2019 (5-Night Stay)

    Room: Classic (2X)

    Hotel O South Fern has replied on Wed Sep 18 17:40:01 IST 2019

    Sorry for the hassle you faced, Madhav! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul

    1.0

    Terrible Stay

    dinesh s.family

    Only rooms are large. Others all are negative. They asked to pay full in check-in. No complimentary water bottle. They don't have any stay scope of service. For everything, I have asked. Secondly after informing they change towel. The doorbell was not working. The bathroom exhaust fan was not working for three days. After repeat inform. They didn't changed the bed sheet the next day. Breakfast quality and quantity both low. Their tea cup handle is so small, due to that cup slipped and droplet tea falls on the bed for which they charged from me. So for everything this property is not considerable.

    Travel Month: Aug 2019 (3-Night Stay)

    Room: Suite (4X)

    Hotel O South Fern has replied on Tue Sep 03 19:38:08 IST 2019

    Sorry for the unpleasant experience you had with us, Dinesh! Thanks for notifying us and we'll surely work towards better guest experience in the future. Regards, Amit.

    2.0

    Manager's behavior

    samira.couple

    Staff was very rude, not at all professional. Delayed check-in also. And breakfast served was stale and we returned the sabji because it was smelling and they charged even for that stale food. The hotel did not provide bills with the hotel stamp on it. Overall, would not recommend it to anyone. Just the location is good but very bad service and behavior.

    Travel Month: Aug 2019

    Room: Deluxe Room

    Hotel O South Fern has replied on Thu Aug 29 19:19:16 IST 2019

    Hi, Samira! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rahul.

    4.0

    A short stay at South Fern. Very calm locality. Access to taxi at odd hours. Very close to Gariahat market

    shaurav s.loyalty-iconbusiness

    Pleasant stay and was surprised by the cleanliness of the hotel. Room was cleaned every day. Fresh towels and bed made. All in all a nice stay.

    Travel Month: Aug 2019

    Room: Classic Room

    Hotel O South Fern has replied on Mon Aug 26 19:52:19 IST 2019

    Hi, Saurav! Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again:) Regards, Navneet.

    1.0

    Horrible stay

    pallavi k.solo

    Very uncooperative staff and horrible management

    Travel Month: Aug 2019

    Room: Classic Room

    Hotel O South Fern has replied on Thu Aug 29 19:11:47 IST 2019

    We are sorry for the trouble, Pallavi! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead :) Regards, Amit.

    Areas in Kolkata

    Reviews of other Kolkata Hotels

    Show More

    Five Star Properties in Kolkata

    Roychak

    New Town

    JW Marriott Hotel Kolkata

    0 1 2 3 4 0 1 2 3 4

    ₹ 11,300

    Per Night

    Tangra

    Kankurgachi

    Taj Taal Kutir

    0 1 2 3 4 0 1 2 3 4

    ₹ 11,000

    Per Night

    Deshbandhu Nagar

    Top Searched hotels nearby Kolkata

    The Rajbari Bawali

    0 1 2 3 0 1 2 3 4

    ₹ 17,438

    Per Night

    Raypur

    Uluberia

    Hotel Sonar Bangla, Taki

    0 1 2 3 0 1 2 3 4

    ₹ 10,000

    Per Night

    Taki

    Roychak

    HOTEL EXPRESS INN

    0 1 2 3 0 1 2 3 4

    ₹ 3,429

    Per Night

    Dhulagori

    Basirat

    Hotel O Green Eco Space

    0 1 2 3 0 1 2 3 4

    ₹ 1,400

    Per Night

    Bansberia

    Similar Star Rating Hotel in Kolkata

    Chinar Park

    Sarai Inn Park Circus

    0 1 2 0 1 2 3 4

    ₹ 2,800

    Per Night

    Elgin

    New Town

    Barabazar Market

    New Town

    Hotel The City of Joy

    0 1 2 0 1 2 3 4

    ₹ 1,900

    Per Night

    East Kolkata Township

    LUXE LAGOON

    0 1 2 0 1 2 3 4

    ₹ 2,625

    Per Night

    New Town

    Sheldon Inn

    0 1 2 0 1 2 3 4

    ₹ 2,160

    Per Night

    Kasba

    Similar Property Type in Kolkata

    Hotel Venkateswara

    0 -1 0 1 2 3 4

    ₹ 2,550

    Per Night

    Kalighat

    Ananya

    0 1 2 0 1 2 3 4

    ₹ 2,520

    Per Night

    Salt Lake City

    FabHotel Marina

    0 1 2 0 1 2 3 4

    ₹ 3,717

    Per Night

    Beniapukur

    Hotel O Garden View

    0 1 2 0 1 2 3 4

    ₹ 3,361

    Per Night

    Rajarhat

    FabHotel Relyef Inn

    0 1 2 0 1 2 3 4

    ₹ 2,238

    Per Night

    Chinar Park

    New Town

    Sarai Inn Park Circus

    0 1 2 0 1 2 3 4

    ₹ 2,800

    Per Night

    Elgin

    Hotel Mahal

    0 1 2 0 1 2 3 4

    ₹ 1,140

    Per Night

    Kalyani

    Hotel Shangri-La

    0 1 2 0 1 2 3 4

    ₹ 2,090

    Per Night

    Dum Dum