The property boasts some positive experiences with friendly staff and quick check-ins. Many guests appreciated the cozy, clean rooms and helpful service. However, numerous reviews highlight significant issues like poor cleanliness, misleading photos, malfunctioning amenities, and rude staff behavior. Complaints about additional charges for services, lack of basic facilities, and unkempt washrooms were common. Overall, while some enjoyed their stay, many felt deceived and unsatisfied with their experience.