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Review Of Hotel New Vaishali

Mall Road, Darjeeling | 10 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    2.8
    Average

    37 Ratings, 36 Reviews

    excellent
    11%
    very good
    16%
    average
    38%
    poor
    24%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 1
    • 5
    • 3
    • 2
    • 2
    • 4
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.2
    • Room3.2
    • Value For Money3.4
    • Food2.7
    • Facilities2.9
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    Reviews Summary

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    The property boasts a great location close to the mall and transport options, making it easy to explore Darjeeling. Some guests appreciated the good service from the staff and the easy access to nearby restaurants. However, many found the rooms to be poorly maintained, often dirty and small, with issues like dampness, a lack of basic toiletries, and inadequate cleanliness. Complaints about slow service and the absence of food arrangements were common, along with high prices for mediocre facilities.

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