The property boasts an unbeatable location right by Dal Lake, offering stunning views from many rooms. Guests appreciate the courteous staff, with some even highlighting exceptional service from individuals like Mr. Sale-em. The breakfast, while basic, is decent, and the serenity of the surrounding area adds to the charm. However, many reviews mention that the property needs significant renovations, and cleanliness, particularly in bathrooms, is a recurring issue. Service consistency also appears to be lacking.