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Review Of Hotel Mumbai House - LIG Behind CHL Hospital0123401234

Palasia, Indore

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.6
    Very Good

    88 Ratings, 33 Reviews

    excellent
    25%
    very good
    36%
    average
    18%
    poor
    10%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 5
    • 3
    • 4
    • 4
    • 4
    • 5
    • 2

    Rating Categories

    • Location4.0
    • Cleanliness3.3
    • Food4.0
    • Value For Money3.7
    • Facilities3.6
    • Child Friendliness3.4
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    Reviews Summary

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    This property boasts a prime location, making it easy to explore major attractions. Guests appreciate the clean rooms, though many mention that they are on the smaller side. While the food is generally tasty, some have found it overpriced and lacking in variety. Service experiences vary, with some highlighting helpful staff, but others report unprofessional interactions and delays in responding to requests. Poor ventilation and limited bathroom facilities have also been noted by a few guests.

    Sort by:

    Positive first
    2.0

    Bad experience

    samriddhi t.family

    Poor cleaning services Poor ventilation Bad smell No proper washroom facilities Smell in the bedsheets

    Travel Month: Feb 2025

    Room: DELUXE DOUBLE OR TWIN ROOM

    Hotel Mumbai House - LIG Behind CHL Hospital has replied on Thu Mar 06 09:28:02 IST 2025

    Dear Samriddhi, Thank you for sharing your experience. We're sorry to hear about the cleaning services and the issues you've encountered with ventilation and odor. Your feedback is important, and we will certainly look into these concerns to improve our facilities. We appreciate you bringing this to our attention.

    5.0

    Great stay

    jyoti s.group

    It was amazing stay had good stay room was clean. food was tasty. it is great for only ladies traveller

    Travel Month: Feb 2025

    Room: DELUXE DOUBLE OR TWIN ROOM

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    1.0

    Disappointing Stay

    ankur b.loyalty-iconsolo

    My stay at the hotel was disappointing. Basic inclusive items were not provided, and I had to call and request them repeatedly, which was inconvenient. Additionally, staff interactions felt unprofessional and unwelcoming, which affected the overall experience.

    Travel Month: Dec 2024

    Room: DELUXE DOUBLE OR TWIN ROOM

    2.0

    Poor Stay

    avinash b.family

    Rooms are very small, service is terrible, bathroom fittings were broken. Breakfast was not upto mark.

    Travel Month: Nov 2024

    Room: STUDIO ROOM

    Hotel Mumbai House - LIG Behind CHL Hospital has replied on Wed Nov 13 13:32:43 IST 2024

    Dear Avinash, Thank you for sharing your thoughts with us. We're sorry to hear that your experience wasn't what you expected, particularly with the room size, service, and breakfast quality. Your feedback about the bathroom fittings is also noted, and we'll look into these matters. We appreciate your input as it helps us improve. ISHANT SINGH THAKUR

    4.0

    Good Stay

    vikram.family

    Good and clean hotel with nice food and breakfast. Rooms are a bit small but fine and clean. Over all a good stay

    Travel Month: Sep 2024

    Room: DELUXE DOUBLE OR TWIN ROOM

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    3.0

    Average Stay

    saurabh y.

    I didn't get the hot water in the shower as i have been told they use the solar heater apart from that the staff was not really welcoming. I booked a room of twin sharing but what i have allotted was a king size bed room.

    Travel Month: Jul 2024

    Room: DELUXE DOUBLE OR TWIN ROOM

    1.0

    Terrible Stay

    akshat s.family

    The checkout time written on the app is different than the hotel timings, hotel says its 10 am and app says 11 am, we were told to get out

    Travel Month: May 2024

    Room: DELUXE DOUBLE OR TWIN ROOM

    5.0

    Best family stay at indore

    dev b.family

    Excellent place, very humble and courteous staff, they've well maintained the room, and attended all our requirements very well. Except food, as we were from south india, our taste buds are different. However, the best place for families to stay.

    Travel Month: Apr 2024 (3-Night Stay)

    Room: DELUXE DOUBLE OR TWIN ROOM

    3.0

    Affordable stay

    phani p.loyalty-iconfamily

    Food and accommodation is just fine. The rooms are not spacious. The location is good and in the middle of the city.

    Travel Month: Feb 2024

    Room: DELUXE DOUBLE OR TWIN ROOM

    3.0

    Average Stay

    vikas r.

    The hotel is north giving 2. Cramped rooms with lot f noise theough the night. Cramped rooms with lot of noise through the night

    Travel Month: Jan 2024

    Room: DELUXE DOUBLE OR TWIN ROOM

    • user photos
    4.0

    Good Stay

    anil d.loyalty-iconfamily

    The hotel located in prime location where it connects all part of the city. The room though comparatively small but clean and worth value for money. Book the room before eight days through mm t for more competitive market value

    Travel Month: Dec 2023

    Room: STUDIO ROOM WITH KITCHENETTE

    4.0

    Decent stay at hotel mumbai house

    sagar g.loyalty-iconfamily

    Stay was comfortable at hotel mumbai house. Bathroom can be more clean and food can be less expensive.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: DELUXE DOUBLE OR TWIN ROOM

    4.0

    Hotel room was as shown on makemytrip web booking page

    umesh a.couple

    Good hotel, pleasing interiors, clean rooms, staff were courteous, buffet breakfast was good. Surrounding location was good.

    Travel Month: Dec 2023

    Room: DELUXE DOUBLE OR TWIN ROOM

    2.0

    Overpriced, poor staff behaviour

    himanshu k.family

    I have been to various kinds of hotels and in general the hotel staff’s behaviour was substandard. Various calls had to be made for petty things and service, specifically of manager was poor.

    Travel Month: Dec 2023

    Room: DELUXE DOUBLE OR TWIN ROOM

    5.0

    Perfect stay

    darshan b.

    It was a nice experience with you. Staff if good. Rooms are in good condition, neat and clean rooms, hotel is in main city area

    Travel Month: Oct 2023

    Room: DELUXE DOUBLE OR TWIN ROOM

    4.0

    Good Stay

    ashwani m.loyalty-icon

    Location is very good. Service is very good and staff is very cooperative. Rooms are well maintained.

    Travel Month: Nov 2023 (3-Night Stay)

    Room: DELUXE DOUBLE OR TWIN ROOM

    2.0

    Poor Stay

    nikhil p.loyalty-icon

    I was not satisfied with my stay at hotel mumbai house indore. I stayed there for three nights, expecting a good service and a tasty food. However, the hotel did not deliver on its promises. The staff was rude and unprofessional, and they used the diwali festival as an excuse for their poor performance. The food was bland and boring, and there was no breakfast buffet as promised. We had to order from a limited menu, and the food took forever to come. The only positive aspect of this hotel was the location, which was near the ch l hospital and some shopping malls. The parking area was also very crowded and narrow. I would not recommend this hotel to anyone who wants a nice and relaxing stay in indore.

    Travel Month: Nov 2023 (3-Night Stay)

    Room: STUDIO ROOM WITH KITCHENETTE

    Hotel Mumbai House - LIG Behind CHL Hospital has replied on Tue Nov 21 12:20:25 IST 2023

    Dear Mr.Nikhil Pundlik, Thank you for sharing your feedback with us. Our ultimate endeavour is to make our guests comfortable with personalised services and it is rather unfortunate that we haven't succeeded in meeting your expectations. Please accept my sincere apologies for the inconvenience caused.Your feedback is noted and is being reviewed with concerned teams.Please be assured that corrective measures are being taken to ensure a seamless experience going forward. We do hope you will give us another chance to make amends and serve you soon again in the future. Regards, Ishaant Singh Thakur Operations Manager

    4.0

    Pleasant Stay

    kushal p.couple

    Room had all the necessary amenities. Bathroom was clean. Located at perfect location with all the main attraction within close proximity. Food was perfectly cooked and was tasty. 4.5 star from me. Just a smile in the reception guy would have given that 0.5 too 😊

    Travel Month: Sep 2023

    Room: DELUXE DOUBLE OR TWIN ROOM

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    3.0

    Average stay

    abhishek p.loyalty-iconfamily

    Average stay. Basic amenities were not working like refrigerator, water tap. Internet tv. Basic kitchenette was promised when booked none of are there except the bins.

    Travel Month: Oct 2023

    Room: DELUXE DOUBLE OR TWIN ROOM

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    4.0

    Good Stay

    shreyas.

    The hotel is located at one of the most prime locations in indore, thus making every place of prominence easily accessible. Room quality and cleanliness was very good, ac was in perfect working condition, bathroom was also great with several amenities, staff was co-operative, food was nice too

    Travel Month: Jun 2023

    Room: DELUXE DOUBLE OR TWIN ROOM

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