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Mall Road, Darjeeling | 5 minutes walk to Darjeeling Mall Road
61 Ratings, 40 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a fantastic location near the bustling mall and chowrasta, making it easy to explore Darjeeling. Guests have praised the helpful and cooperative staff, quick room service, and availability of hot water. Some have had good experiences with cleanliness and maintenance, while others found room size decent for a budget stay. However, issues with outdated facilities, unclean rooms, and maintenance problems have been frequently highlighted. Additionally, some guests have mentioned the lack of food availability and basic utilities.
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Average Stay
Pros: the property is located in a prime place. Just below Glenarys. Awesome staff. Helpful and very courteous. Geyser properly working. Washroom is spacious. Cons. : No free water bottles. Room cleaning was not done properly. Get your own towels as they are not properly cleaned got washed towels but dirty stains on them. However overall I was happy with the price I paid for the property.
Room: SEMI DOUBLE DELUXE ROOM
Average Stay
poor cleanliness, staff behaviour is good . They didn't gave us the same room as shown. A very bad smell came from rooms . bedsheet, pillow covers and blankets were dirty . I suggest please carry your own bedsheet
Room: SEMI DELUXE (Only For Double Person)|FAMILY THREE BED
Hotel Mount Meridian has replied on Wed Jun 11 11:07:45 IST 2025
WE REGRET ABOUT THE BAD EXPERIENCE YOU HAD DURING YOUR STAY AND WE REALLY TAKE THIS MATTER AS A SERIOUS CONCERN, SINCE THIS IS NOT THE KIND OF SERVIC WE WANT TO GIVE TO OUR CUSTOMERS, WE WILL DEFINITELY LOOK INTO THIS AND GER THINGS FIXED AT EARLIEST POSSIBLE WE REGRET ONCE AGAIN.
Average Stay
The TV in the room was not in working condition and there was a big issue with the room cleaning service.
Room: SEMI DELUXE (Only For Double Person)
Average Stay
There is tv in the room but it doesn't work, nothing can be seen from the room, the bar is closed with polythene
Room: SEMI DELUXE (Only For Double Person)
Hotel Mount Meridian has replied on Tue Nov 26 16:29:38 IST 2024
WE UNDERSTSND AND ACCEPT THAT DURING YOUR STAY TV WAS NOT WORKING DUE TO CONNECTIVITY ISSUES, BUT BAR CLOSED WITH POLYTHENE IS WHAT WE DIDNT UNDERSTAND WE TAKE YOUR CONCERN SERIOUSLY AND WILL WORK ON IT.
Excellent Stay
Location is near to chowrasta so you can enjoy evening touch of darjeeling. Well behaved staff. Room was ok as it's situated downstairs but the overall behaviour of staff was very good.
Room: STANDARD 1
Hotel Mount Meridian has replied on Mon Oct 21 14:15:01 IST 2024
WE THANK YOU FOR YOIUR VALUABLE FEEDBACK. WE LOOK FORWARD FOR YOUR STAY AGAIN
Average Stay
Services needs to be improved room cleaning to be done ontime hotel staffs needs to be more responsive for providing drinking water etc
Room: FAMILY THREE BED
Worst
Worst hotel in entire darjeeling. Woolen blankets are never washed and torn. No exhaust system in the room. Windows doesn't open as they are tied with ropes as locks are broken. Outside windows it's a garbage area. Main issue no security for guest. Back door of the hotel is broken and lock is also broken.
Room: STANDARD 1
Hotel Mount Meridian has replied on Thu May 09 17:18:49 IST 2024
ma'm we understand your concern, and as you have only shown the common area, which had nothing to do with your stay, had requested we could have easily changed the room, if you were uncomfortable with the stay, any issues raised during the stay is easily resolved if requested, we are always available at the reception for your service. yes we agree that the window was tied with the rope and wont deny that. we take your concern seriously and will work harder to improve the faults pointed out. thank you
Great
Excellent hotel nice place very easy to reach mall road room was clean hot water is always ready for use
Room: FAMILY THREE BED
Hotel Mount Meridian has replied on Thu May 09 17:14:53 IST 2024
dear guest, we thank you for your valuable feedback and stay. we look forward for your stay again.
Wonderful
Baht achha hotel tha. Sabkuch baht achha laga. Make my trip se hotel book kiye the baht achcha response kiya.
Room: SEMI DELUXE (Only For Double Person)
Hotel Mount Meridian has replied on Sat Jun 17 14:36:08 IST 2023
Thank you for your valuable feedback. Aapki seva karke humko bhi bohot ache laga.
Terrible Stay
Room was below standard water was not flowing taps were not working like from one tap water was flowing from the other it was not. Washroom windows were broken. Had to call the maintenance boy number of times for hot water door locks were not working
Room: STANDARD 1
Hotel Mount Meridian has replied on Wed Apr 24 10:46:22 IST 2024
TAKING ALL THESE FEEDBACK TO UTMOST PRIORITY, RENOVATION WORK WAS CARRIED ON IN HOTEL WHERE MAINLY THE ISSUES IN THE BATHROOM WITH HOT WATER WAS SOLVED BY REPLACING THE OLD GEYSERS WITH NEW ONE AND AND ALL THE TAPS WERE CHANGE, ALONG WITH ALL THE FITTING AND FIXTURES, DOORS WERE FIXED WITH NEW ONES AND NEW LOCKS, WHICH SOLVES ALL THE PROBLEM CITED FR YOUR NEXT STAY OR ANY OTHER GUEST WHO WISH TO STAY
Prime location with clean room
In darjeeling if you have low budget thn you clearly go with this hotel. Very near to mall road and chawk bazar also.
Room: FAMILY THREE BED
Hotel Mount Meridian has replied on Thu May 09 17:20:00 IST 2024
thank you for your valuable feedback, we look forward for your stay again
Not good
Hotel room are not clean very small room clean staff are not good toilet not clean
Room: FAMILY THREE BED
Hotel Mount Meridian has replied on Mon May 27 22:06:24 IST 2024
Dear sir. If you have booked the same room, and stayed then you must know that we have recently renovated all the bathrooms so there is no chance we can agree that bathrooms were not clean as we started those rooms after renovation from 1st April. However we keep this things in our mind and try to improve our services.
Poor Stay
We stayed in room no 208, the room was dirty and the mat on the floor was wet, very cold, no help from the hotel despite repeated requests. The geyser did not work. Money wasted.
Room: FAMILY THREE BED
Hotel Mount Meridian has replied on Mon May 27 22:04:26 IST 2024
Sir if you are saying room no 208, then we must tell you that the room is recently renovated and the flooring is all tiles so there's no mat in the room that you are saying is wet, and we have new geysers installed in the bathrooms so how can you also say that the geyser was not working, may be it could have been auto cut due to some reasons, but electrician was called an itinerary was fixed in the evening itself. Still thank you for your feedback we will look into it.
Good Stay
The property is near the mall. Behavior of the staff are good. Good accommodation. Room services were very quick. Hot water facility in bathroom was available. Overall it was a good experience.
Room: Standard Room
Hotel Mount Meridian has replied on Tue May 31 11:03:49 IST 2022
Thank you for your valuable feedback. We look for your stay again
Housekeeping and services very very very bad
Rooms the room was very dirty, the bed was also very dirty, the bed sheet and blanket was also very dirty and the service was even worse.
Room: Standard Room
Hotel Mount Meridian has replied on Mon Apr 18 17:12:59 IST 2022
we regret for the inconvenience caused, ha you informed this to us during your stay we would have happily served you and change the requisite. at our end we try to keep everything clean and hygienic. we will take care of the points raised in future.
Near mall road
Hotel place is very nice. Stuff behaviour is so very good
Room: Standard Room
Hotel Mount Meridian has replied on Tue May 31 11:04:23 IST 2022
Thank you for your valuable feedback
Worst experience
1) no masks were there in any stuff 2) hotel condition was horrible. Doors were not even locking properly 3) geysers condition were horrible. 4) even was denying to provide breakfast also 5) should not have book through makemytrip
Room: Standard Room
Hotel Mount Meridian has replied on Sun Jan 03 18:06:15 IST 2021
We are extremely sorry the experience, we promise to improve ourselves soon
Good
It this very important. And good
Room: Economy Room
Hotel Mount Meridian has replied on Fri Sep 24 10:44:09 IST 2021
Thank you for your valuable feedback
Very dirty room, blanket was smelling
familyIt was the wrong decision to stay at this hotel. The room was in the basement and very dirty and blanket was smelling. We stay with my family but we could not take sound sleep due to dirty smelling of the blanket.
Room: Standard Room
Good for a Solo travel
Hotel was good, but no cell reception was available in the underground rooms
Room: Economy Room
Hotel Mount Meridian has replied on Fri Sep 24 10:45:02 IST 2021
We are sorry for the inconvenience caused to you,
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