I recently had the unfortunate experience of staying at moti mahal and felt compelled to share my thoughts. From start to finish, the service was consistently poor, leaving me thoroughly disappointed. Upon arrival, the check-in process was disorganized and slow, with staff members seemingly unaware of basic procedures. The lack of professionalism was evident throughout my stay, making the entire experience frustrating. The cleanliness of the room left much to be desired, with visible signs of neglect and poor housekeeping. The amenities promised did not align with the reality of the room, leaving me feeling misled and dissatisfied. The most disheartening aspect was the unresponsive and indifferent attitude of the hotel staff. Requests for assistance were met with apathy, and it seemed that guest satisfaction was not a priority for the team. Overall, my stay was a regrettable experience. I strongly caution anyone considering this establishment to explore other options where service and customer satisfaction are taken more seriously.