The property has a convenient location near Lucknow railway station, making it easily accessible. Guests appreciated the friendly and helpful staff, who provided good service. However, cleanliness has been a major concern, with many reviews mentioning dirty linens and washrooms. While some enjoyed the food quality, others faced issues like unresponsive service and missing amenities. The lack of maintenance, such as broken taps and poor room conditions, has negatively impacted the overall experience.