The property offers a convenient location near Ernakulam South Railway Station, making it easy for travelers. Many guests appreciated the cleanliness and friendly staff, with some highlighting good service. However, there are several complaints about room conditions, including issues with outdated facilities, dirty linen, and hygiene concerns. Some guests experienced problems like rodent issues and ineffective air conditioning. While breakfast is available, it's limited, and the absence of a restaurant was noted as a downside.