I had booked this hotel for one night, choosing their most expensive room — a suite — with breakfast included, through MMT.
According to the details clearly mentioned on MMT, I was supposed to receive drinking water, room service, and breakfast. However, upon arrival, the staff’s behavior was extremely unprofessional and rude. They neither spoke courteously nor offered any proper assistance. To make matters worse, they even charged me for drinking water, which was supposed to be complimentary.
For me, this hotel deserves a zero rating — the most pathetic experience I have ever had.