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Review Of Hotel Heaven Holiday

Kandal, Ooty | 980 m drive to Ooty Lake

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    2.7
    Average

    85 Ratings, 76 Reviews

    excellent
    9%
    very good
    22%
    average
    24%
    poor
    21%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 4
    • 1
    • 1
    • 2
    • 2
    • 3
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness3.0
    • Room3.2
    • Value For Money3.0
    • Food2.9
    • Facilities3.0
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    Reviews Summary

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    This property is located near Ooty Lake, providing a peaceful ambiance and easy access to local attractions. Many guests appreciate the spacious and newly constructed rooms, making it a good option for families and groups. However, reviews frequently point out issues with cleanliness, slow service, and inadequate amenities like toiletries and room service. While the location receives praise, the overall experience tends to be marred by poor maintenance and unsatisfactory food quality.

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