The property boasts a great location, making it convenient for shopping and accessing local attractions like the Botanical Garden. Rooms are generally clean and spacious, with decent amenities, although some reports suggest issues with cleanliness and maintenance. While the food quality is average, staff are noted to be polite and helpful, assisting with travel arrangements. However, guests have pointed out limited hot water availability and slow service at times, which could be improved. Overall, it's recognized as a budget-friendly option in Ooty.