This property boasts a great location, just a short walk from Dal Lake, making it convenient for exploring. Guests appreciate the polite and helpful staff, especially Imtiyaz, who adds a personal touch to the stay. The cleanliness of the property is often highlighted positively. However, some guests have noted issues with room quality and amenities, such as poor maintenance, limited reception services, and the need for food options outside. Overall, the atmosphere feels homely and family-friendly.