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You are booking hotel for more than 30 days
Santacruz East, Mumbai | 10 minutes walk to Santacruz Station
41 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly staff and prompt service, along with a convenient location near the airport. However, many highlights point out serious concerns like cleanliness, hygiene issues, and discrepancies between the photos and reality. The lack of amenities such as hot water and broken facilities has led to a disappointing experience for several visitors, leaving them feeling dissatisfied.
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Very bad experience
The pictures given in the website are different from actual. It is a very dingy place. It is not worth the amount charged.
Room: Standard Room
Terrible Stay
It was an horrible experience , whn i went der they said no room is available. Infact they said i have paid less amount. He sent me to another hotel. There i have to pay another 500 rs I need a refund of 500 rs .. such a disaster
Room: Standard Room
Fake location
The location of the hotel is wrong, the actual location is somewhere else. I was fooled too and the hotel is different from the pics too
Room: Standard Room
Good Stay
staff is very polite nd room is very clean good service for thank u makemytrip u r very helpfull 👍👍
Room: Standard Room
Hotel Green Park has replied on Fri Sep 20 10:37:01 IST 2024
Greetings from hotel Green Park . We are pleased to receive your review. our location makes it very convenient for our guests and we are glad that it added value to your stay. Our team puts their entire efforts into whipping out the best experience for our visitors and your continued patronage has brightened their countenances. Your compliments relating to our accommodation and warm hospitality are greatly treasured and we hope to achieve the same during your future visits. We trust your recommendation will lead numerous perceiving visitors to our hotel. Looking forward to serve you again. Thank you
Terrible Stay
The room was not having clean bed, and there was no proper ventilation
Room: Standard Room
Hotel Green Park has replied on Tue May 21 11:59:03 IST 2024
Greetings from Hotel Green park, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, as investigated the room was in good condition the cleanliness was perfect. As we found that you did not liked the ventilation which you discussed never with our staff and the cleanliness issue was never escalated. We assure you that we provide the best of service and maintain cleanliness of our hotel. Our rooms are well ventilated. We have best quality ac installed in our rooms. Thank you for staying with us, and we look forward to another chance to serve you.
Poor Stay
Cleanliness would score very low on score, no hot water available for shower. Hard to find on map. Failed to satisfy on expectation. Weird noise was there, i suspect presence of rat(s) though it was not present in the room noise was very disturbing. For reference room 106
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:07:33 IST 2024
Greetings from Hotel Green park, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, as investigated the room was in good condition the cleanliness was perfect. As we found that you did not get hot water which was an exceptional case and the cleanliness issue was never escalated. The property is easily accessible. Our guests have never faced such an issue. We assure you that we provide the best of service and maintain cleanliness of our hotel. Thank you for staying with us, and we look forward to another chance to serve you.
Terrible Stay
1 - extremely unhygienic and dirty place. No basic availability and very rude behavior, overall never ever visit again
Room: Deluxe Room
Hotel Green Park has replied on Tue May 21 12:10:02 IST 2024
Greetings from Hotel Green park, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, as investigated the room was in good condition the cleanliness was perfect. As we found that you did not liked the staff behavior which you never discussed with our staff and the cleanliness issue was never escalated. We assure you that we provide the best of service and maintain cleanliness of our hotel. We have changed the hotel staff. Thank you for staying with us, and we look forward to another chance to serve you.
Bedding provided by the hotel is in terrible condition
Bedding had stains all over it and the blanket was beyond filthy. Would not touch it for money
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:16:25 IST 2024
Greetings from Hotel Green park, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, as investigated the room was in good condition the cleanliness was perfect. As we found that you did not liked the bedsheets which you never discussed with our staff and the cleanliness issue was never escalated. We assure you that we provide the best of service and maintain cleanliness of our hotel. Thank you for staying with us, and we look forward to another chance to serve you.
Green park, satacruz, vakola
Location is good, ambience is okay, internal arrangements and facilities not upto the mark. Water in shower or hand is not at all at required levels, tv was not working, though ac was on but without remote control
Room: Deluxe Room
Hotel Green Park has replied on Tue May 21 12:20:55 IST 2024
Greetings from Hotel Green park , Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, as investigated the room was in good condition the cleanliness was perfect. As we found that you did not liked the facilities and amenities which you never discussed with our staff and the T.V. issue was never escalated. We assure you that we provide the best of service and maintain cleanliness of our hotel. Thank you for staying with us, and we look forward to another chance to serve you.
Very poor services very poor service. Do not select this place ever.
Bathroom roof was absent. Room was not prepared, i had to wait for one hour in middle of night for check in to the room.
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:23:26 IST 2024
Greetings from Hotel Green Park, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, as investigated the room was in good condition the cleanliness was perfect. I am sure the problem you had to face is an exceptional case. We assure you that we provide the best of service and maintain cleanliness of our hotel. Thank you for staying with us, and we look forward to another chance to serve you.
Terrible Stay
We had very bad experience staying in hotel green park. Rooms are small and in bad condition. Bad smell in rooms. No hot water. Will not book or recommend this hotel to anyone. One can get much better rooms nearby. Not recommend to stay even for short time.
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:26:56 IST 2024
Greetings from Hotel Green Park. We are pleased to receive your review, Thank you for the review, with regards to the size of the room we have already mentioned the same on portals so that the booker will able to understand the area of the room and it is quite sufficient for 2 Pax. We understand that you have faced multiple issue during your stay with regards to room service and the rooms having a bad smell. keeping in mind the issue faced by you. Also our rooms are having ventilation, Wifi, and 24 hours hot/cold water facility. Hope to serve you better in future with improved services.
Terrible Stay
We had very bad experience staying in hotel green park. Rooms are small and in bad condition. Bad smell in rooms. No hot water. Will not book or recommend this hotel to anyone. One can get much better rooms nearby. Not recommend to stay even for short time.
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:29:13 IST 2024
Greetings from Hotel Green park . We are pleased to receive your review, Thank you for the review, with regards to the size of the room we have already mentioned the same on portals so that the booker will able to understand the area of the room and it is quite sufficient for 2 Pax. We understand that you have faced multiple issue during your stay with regards to room service and the Rooms having bad smell keeping in mind the issue faced by you. I am sure this is an exceptional case. Also our rooms are having ventilation, Wifi, and 24 hours hot/cold water facility. Hope to serve you better in future with improved services.
Nice place to stay for 1-2 days business visit
soloI stayed for a single night in the hotel. Didn't order food, so unsure about the restaurant. However, it is very near to the airport. The staff were friendly and helped me out with my check in late it night. My room was adequate, nothing too fancy and got all the things necessary. I recommend it for people who are traveling solo for a few days.
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:31:36 IST 2024
Greetings from Hotel Green Park . We are pleased to receive your review. We are happy to peruse your positive comments. Our team puts their entire efforts into whipping out the best experience for our visitors and your continued patronage has brightened their countenances. Your compliments relating to our accommodation and warm hospitality are greatly treasured and we hope to achieve the same during your future visits. We trust your recommendation will lead numerous perceiving visitors to our hotel. Looking forward to serve you again. Thank you
Lesser than average
We booked this place for two nights. The first room was not clean at all. The window shield in the bathroom was broken so no privacy, and the room had cockroaches near the bed etc. We requested to shift us to another room which they did, in which the door lock was broken off the door. This is not a hotel to frequently visit.
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:50:31 IST 2024
Greetings from Hotel Green park , Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, as investigated the room was in good condition the cleanliness was perfect. As we found that you did not liked the room which you discussed with our staff and the room was changed. We assure you that we provide the best of service and maintain cleanliness of our hotel. We don't have cockroaches in our hotel. Thank you for staying with us, and we look forward to another chance to serve you.
Good service
Good service, super staff, very helpful and arranging.
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:53:39 IST 2024
Greetings from Hotel Green park , We are pleased to receive your review, We are glad that you enjoyed superlative service from our staff members and your generous comments have been shared with them. We are happy to peruse your positive comments. Our team puts their entire efforts into whipping out the best experience for our visitors and your continued patronage has brightened their countenances. Your compliments relating to our accommodation and warm hospitality are greatly treasured and we hope to achieve the same during your future visits. We trust your recommendation will lead numerous perceiving visitors to our hotel. Looking forward to serve you again. Thank you
Review of Hotel Greenpark
soloit will not be called as deluxe lodge also.Anyway this is ok if you have work whole day n just need a place to sleep at night. room was clean. .all are like this only.commercial space in ground floor n narrow staircase to upper floor with rooms n ac.
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:55:13 IST 2024
Greetings from Hotel Green park . We are pleased to receive your review. It feels good to realize that you liked our hotel and very happy to peruse your positive comments about the same. Looking forward to serve you again. Thank you.
Stay at green hotel was good
We stayed here for 3 nights, the hotel is in the midst of the city and has very busy surrounding. The response of the manager shri yogesh was excellent and the staff was alert & responsive. The stay was quite good.
Room: Deluxe Room
Hotel Green Park has replied on Tue May 21 12:56:35 IST 2024
Greetings from hotel Green park. We are pleased to receive your review. our location makes it very convenient for our guests and we are glad that it added value to your stay. Our team puts their entire efforts into whipping out the best experience for our visitors and your continued patronage has brightened their countenances. Your compliments relating to our accommodation and warm hospitality are greatly treasured and we hope to achieve the same during your future visits. We trust your recommendation will lead numerous perceiving visitors to our hotel. Looking forward to serve you again. Thank you
Not recommended
Hotel people are not adjusting with customers. They themselves removed my luggages from the room and kept outside without any intimation to me when i'm outside even with using some other room Key. There is no safety for our things.
Room: Standard Room
Hotel Green Park has replied on Tue May 21 12:59:06 IST 2024
Greetings from Hotel Green park . We are pleased to receive your review. We apologies for the inconvenience faced by you during your stay. It was may be just an exceptional case but, we assure you that the staff is well trained and trust worthy . We have noted the concern raised by you and will definitely improve the service as we welcome negative feedback so that we can serve better to our guest. Will personally look into this matter. Give us one more opportunity to serve you. Wish to serve you again in near future. Thank you
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