The property boasts a prime location near Borivali railway station, making it convenient for travelers. Guests appreciated the responsive staff and tasty food, particularly the breakfast. However, many reviews pointed out the need for significant improvements in cleanliness, amenities, and maintenance, as rooms appeared shabby with plumbing issues. Service inconsistencies and poor room conditions contributed to overall dissatisfaction, despite a few positive experiences. While the atmosphere has potential, the high prices for inadequate facilities raised concerns among visitors.