Hotel Granville

Place is good but room needs to be updated. It was way old. Including door bell, door, chair and washroom. Moreover last day we gave order for food and no body came to serve it. We complain the same at reception.

Stay is comfortable. Property is centrally located. But it is very old property. Maintenance and cleanliness need to be improved. It is not too much value for m Stay is comfortable. Property is centrally located. But it is very old property. Maintenance and cleanliness need to be improved. It is not too much value for money

room was smelling- blanket was full of cigreete smell bathroom door was very dirty as if never cleaned- even public toilets are now better in India fan was only working at 1 position no refrigerator in room 1 side balcony door never opened lights were dim and not well lit up asked for replenishing bottle water- reception says- only done once a day asked for green tea sachet- said chargeable

Everything Is Superb 🥰 Cleanness and everything was on top notch . Go and visit without any hesitation .....Supportive staff

Hotel is good. Food is good, extremely hotel nice time

Hotel building is very old I think and they have not maintained it well. I have changed two rooms because in one room ac was not working. In amenities they have listed mini fridge but in room fridge was not available. On top of that Telephone also not working properly. Food was good. But overall it was a bad experience. They need to maintain their hotel as per their charges of rooms.

Need improvement in swichboards, cable services and staff behavior. Also land line services too bad I have talked with the receptionist but no use It seems they also helpless in this regard I staying there from Dec 2018 onwards But, it's unfortunate to mentioned that every visit I feel average services and well avarage stay. One thing I should mentioned here is "Masala Chai" services by restaurant is excellent .

horrible staff attitude, room was totally unclean and had a packet of tobacco from a previous guest which was left uncleaned.

it is good. some cigarette smells in the room. very small room to compare the price. Breakfast is good.

An average hotel, food not so good., ambience is also ok .... go for it only if u r going to stay for a day or so

bathroom fitting are not in good condition and Reception talking style not good over all good so we have to support

This property room is very small and room is not cleaned

food is costly without application of mind. food service is slow and not effective. overall experience is good.

I recently stayed at this hotel and was extremely disappointed with the level of customer service. Despite repeated requests, the staff was unresponsive and seemed uninterested in assisting guests. There was no proper communication, no follow-up, and basic hospitality standards were clearly lacking. When you stay at a hotel, you expect at least courteous service and attention to your concerns – unfortunately, that was not the case here. I would not recommend this place to anyone looking for a comfortable and well-managed stay. Management really needs to re-evaluate their training and service standards.

Absolute third rate hotel. Leaky washrooms, shabby rooms and unfriendly staff. Very overpriced for the sloppy infrastructure

amenities needs lots of improvement,since I'm staying from 2018 December. it is clearly indicated that's owener of property not serious about amenities may busy schedule bookings getting sufficient bookings may result in negligence. staff behaviour also needs improvement

no mini fridge, no working TV , AC was pathetic, staff behaviour seemed full filled with attitude. room conditions are not par with the tarriff! they are charging double of what so less they offer 😔

It was amazing stay the staffs were very responsive and the amenities provided by hotel was also up to the mark i enjoyed my stay there and breakfast was also nice overall it was pleasant stay

Room service staff is good hotel and room cleaning is very good and fresh most important hotel area is very silent and professional area

Hotel room is clean and tidy. Experiance with waiter is horrible rude behaviour not acceptable in your industry