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Review Of Hotel Golden Palace Residency0123401234

South Mumbai, Mumbai | 10 minutes walk to Mumbai Chowpatty Beach

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.8
    Average

    50 Ratings, 24 Reviews

    excellent
    22%
    very good
    18%
    average
    12%
    poor
    12%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 5
    • 1
    • 1
    • 5
    • 1
    • 4
    • 4

    Rating Categories

    • Location2.4
    • Cleanliness2.2
    • Value For Money1.3
    • Child Friendliness1.7
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the cleanliness and maintenance of the property, along with its quiet location near Chawpatty, making it accessible for family and couples. However, many reviews highlight poor room size and ventilation. Some faced issues like noise from nearby trains, inadequate amenities, and uncooperative staff, leading to a less-than-ideal experience overall.

    Sort by:

    Positive first
    5.0

    very clean and good

    manish b.couple

    Excellent will book again soon It is very good and very nice to stay at this hotel. Would like to book again.

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Don't fall for this

    prasun k.couple

    One of the worst experiences I've had while using MMT. We checked in early in the morning, and called regarding that, they said they'll let us do early check-in if there's an empty room. After we checked in, the next morning they're asking for 1500 extra for early check-in! 1500! For a few hours.

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    I will never go to this hotel again.

    chintan p.family

    very bad experience this hostel I will never go to this hotel again.

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    surabhi.

    The stay is very well maintained and clean

    Travel Month: Apr 2025

    Room: Deluxe Room

    1.0

    Terrible stay.

    yakub g.family

    Very bad experience with this hotel. Rooms are very small & bathrooms are very tiny. I booked it for my old parents & they had hard time staying there so we had to move out next morning to another hotel. Worst part is loud trains noise in rooms. Hotel number provided. Com doesn’t work & when i selected option issues with your hotel is not working as well. They told my parents to give refund for cancellation but there is no credit from hotel. Please don’t waste your money.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    vigneshraja e.loyalty-icon

    The room size is very small, doesn't fit even 1 pax also there is no ventilation and emergency evacuation set up. Over all very congested place with bad odour in the whole area because of poor ventilation. No restaurant, not given a bath towel, and even water. Poor experience

    Travel Month: Jan 2025

    Room: Deluxe Room

    • user photos
    • user photos
    2.0

    Bad experience of stay

    bhupender k.loyalty-iconbusiness

    Ac remote was not working, food service so terrible. Hotel doesn't have their own kitchen. Very awkward smell there in room. Outside food bill not provided by hotel.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Superior Triple Room

    3.0

    Average Stay

    atul k.loyalty-iconfamily with 1 kid

    Room size is very small as expected. The room was not clean. We could find lots of debris under the bed. If you are with a child, please look for alternative.

    Travel Month: Dec 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    rama k.loyalty-icon

    Room was so small that it was difficult to move around bed to go to washroom or come out of room. It was jail. Never select such hotels. Rather it was a guest house in the name of hotel. Even tea was purchased by attendant from a khokha outside hotel. Its cost should only b 500-700. No space along bed.

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
    • user photos
    1.0

    Not good

    manali d.couple

    Horrible experience. Not at all worth it to price. Near railway track , too small rooms broken washroom door

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Sta

    mohammad t.couple

    We checked in as a couple, the room was clean but it was like 'ye toh shuru hote he khatam hogya bhai' there was no drinking water supply. so, you have to buy each and every time you need it and for a 20Rs bottle they charge 30Rs, the ceiling of the washroom was leaking, the smart TV was connected to Wi-Fi but the bandwidth was not good so whatever videos you are streaming it will buffer. The panel of the commode was detached and it was broken. The price was also very high when compared with their quality. it cost me for 2N. You can go for this hotel if you don't have any other option.

    Travel Month: Dec 2024

    Room: Deluxe Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    subho h.

    Excellent

    Travel Month: Dec 2024

    Room: Deluxe Room

    4.0

    Good Stay

    roma r.

    It's a very quiet place near the opera house. And this area is very close to chawpatty. And all facilities available except the restaurant. We have to order food or we can go outside. You can live here with family or couples. Hot water available as and when required.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Terrible Stay

    sunil r.family

    I had booked this hotel for my dad to stay near my hospital however it turned out to be his one of worst experience. Staff not co operative, rooms were shabby n not at all as per description in photos uploaded. Ac was not working at not. No ventilation or windows at room. Worst than a guest house for the rent paid

    Travel Month: Nov 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    mohammad f.family

    Nice and calm place to stay. Very close to all the basic needs. Walkable distance to chaupati and charni road station.

    Travel Month: Oct 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    indrajit.

    Ami booking for 2 days. I am booking for 2 days but i am stay just few hours. And i am calling to castomar care and castomar exicutive says to me pols adjust. I am very bed experience.

    Travel Month: Oct 2024

    Room: Deluxe Room

    5.0

    good hotel.

    couple

    The hotel was very good and the cleanliness was also good. also hotel staff are good. happy with make my trip.

    Travel Month: Sep 2024

    Room: Deluxe Room

    3.0

    Staff behaviour is so good

    atul.loyalty-iconbusiness

    According to room budget is too high too small room and hotel is behind the crossing all time crosses the train and sound of horn

    Travel Month: Sep 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    sunny k.solo

    It was very bad experience i have no hot water, no tv, room is not proper clean the hotel staff is not good

    Travel Month: Jul 2024

    Room: Deluxe Room

    3.0

    Average Stay

    debendra b.

    Ok

    Travel Month: Jul 2024

    Room: Deluxe Room

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