I recently stayed at your hotel and overall, the room was clean and comfortable. However, I wanted to bring to your attention a couple of issues that affected my sleep. The restaurant below the room was quite noisy until late at night, and being a road-facing property, the traffic noise was also noticeable.
To improve the guest experience, I would suggest considering soundproofing for rooms facing the road and above the restaurant. This would greatly enhance the overall comfort and tranquility of the stay.
Hotel Elite has replied on Tue Jun 24 15:42:19 IST 2025
Dear Guest,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the room clean and comfortable during your stay. Your comfort is very important to us, and we truly appreciate you bringing the noise concerns to our attention.
We sincerely apologize for the inconvenience caused by the restaurant and road noise. Your suggestion regarding soundproofing is valuable, and we will certainly take it into consideration as we work on enhancing our guest experience.
Regards,
Manager