Upon arrival late at night, I requested to be served the remaining food available, clearly stating that I did not require anything freshly cooked. However, I was informed that dinner hours were closed and no food could be provided—despite visible leftovers being available. This was highly disappointing and showed a lack of basic hospitality.
Further, the room allotted was extremely cramped. The bathroom and WC were not cleaned properly, which is unacceptable. To add to the inconvenience, in the morning I discovered that the conditioner and shampoo bottles were empty, indicating poor housekeeping and lack of attention to guest essentials.
This experience was far below the standards expected from any hotel. I am compelled to rate this stay 0 out of 5, and I strongly urge you to take immediate corrective action to ensure no other guest faces such inconvenience.