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Shalimar, Nashik | 7 minutes walk to Central Bus Stand
1082 Ratings, 742 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has garnered praise for its excellent location in the city center, making it convenient for guests to explore nearby attractions like Panchavati and the Godavari river. Reviewers have highlighted the friendly and cooperative staff, with many noting their prompt service. Guests have enjoyed the spacious and clean rooms, as well as the delicious food at the in-house restaurant, which is reasonably priced. While cleanliness in some rooms has been mentioned as an area for improvement, the overall experience remains positive.
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Average Stay
Food and location was good. But room amenities,room quality n service was average
Room: Executive Double Bed A/C
Excellent Stay
Nice hotel to stay with neat and clean rooms and service... I'm happy with booking this hotel for my stay in Nashik.
Room: Executive Double Bed A/C
Good Stay
Location is good, facilities are good
Room: Standard Non Ac room
Hotel New Holiday Plaza has replied on Sat Aug 16 18:40:20 IST 2025
Dear Sir, Thanks for sharing your precious comments on MMT. We are delighted that you had a memorable stay with us.Looking forward to see you soon. Regards
Feedback and Complaint Regarding Stay at Hotel
I am writing to express my deep disappointment with my recent stay at Hotel Holiday New Plaza Nashik. Unfortunately, my experience at your property was far below the standards expected from a hospitality service provider. Upon arrival, I was allocated a room that was in an unacceptable condition — the room was filthy, the washroom was unclean, and the towels provided were not only wet but also visibly dirty. When I requested fresh towels, I was informed that this was the norm during the rainy season, which is completely unacceptable. Furthermore, despite the booking mentioning amenities such as Wi-Fi, it was non-functional throughout my stay. I was shifted to another room upon raising concerns, but the issues remained the same — lack of cleanliness, poor maintenance, and no access to promised facilities. What added to the discomfort was the stark contrast between the images shown at the time of booking and the actual condition of the property. I had no option but to continue my stay for two days as I had already made the payment and had no alternative accommodations available. As a guest, I felt unwelcome and unheard. I also experienced unprofessional and argumentative behavior from the staff, which made the situation even more stressful. Being a working professional and an outsider in the city, I expected a safe and hygienic environment to rest and recharge, but sadly, this was not the case. This experience has been extremely disappointing, and I would not recommend this property to any fellow travelers. It is my humble request that you take these concerns seriously and work on improving the standards of cleanliness, hospitality, and transparency to ensure no other guest faces such inconvenience. I hope you will treat this feedback with the seriousness it deserves and take corrective measures. Sincerely, Prashant Vikram Singh
Room: Executive Double Bed A/C
Hotel New Holiday Plaza has replied on Mon Aug 04 16:59:30 IST 2025
Dear Sir, Thank you for sharing your valuable feedback with MMT. We sincerely apologize for the inconvenience you experienced during your stay. We assure you that we provide only clean and neat towels. Had there been an issue, other guests would have reported it. We would greatly appreciate another opportunity to serve you. Your feedback is very important to us, and we take it seriously. Action will be taken against the concerned department. We also sincerely request that, since you stayed with us for two days, you could have informed the front office at that time so immediate action could have been taken. We look forward to seeing you soon. Regards
Average Stay
I stayed here on 9th July 2025 and it was an average stay. Pros: 1.Location 2. Not bad for solo trip 3. Staff behaviour Cons 1. Room neatness OK but bathroom needs a little more attention 2. Bed was but hard ( It a personal choice as I like hard bed. So it may or may not a con.) 3. No potable water in room at the time of check in. If you can't afford bottled water you can provide filtered water in decent bottles
Room: Executive Double Bed A/C
Hotel New Holiday Plaza has replied on Mon Jul 28 09:36:47 IST 2025
Dear Sir, Thanks a lot for your views on MMT. Special attention will be given on bathroom hygiene. looking forward to see you soon. Regards
Poor Stay
Hot water is not available Also cleaness is very poor
Room: Standard Non Ac room
Hotel New Holiday Plaza has replied on Fri Jul 11 17:09:20 IST 2025
Dear Sir, Thanking you for sharing your valuable comments on MMT. Sorry for the inconvenience you had during stay.Will definitely take care about cleanliness. Hope for the next visit soon. Regards
Best hotel stay
Rooms were neat and cleaned. We have received good services from the hotel.
Room: Executive Double Bed A/C
Hotel New Holiday Plaza has replied on Mon Jul 21 19:02:53 IST 2025
Dear Sir, Thanks for sharing your valuable feedback with MMT. We are delighted that you had a good stay with us ,and enjoyed food and services with us. Hope for the next visit soon. Regards
ok ok experience
The rooms were clean, and the washroom was clean as well overall good experience, but few things can be improve, like they were no toiletries, no issues, no water in the room.
Room: Executive Double Bed A/C
Hotel New Holiday Plaza has replied on Tue Jul 29 15:40:53 IST 2025
Dear Sir, Thanking you for your views on MMT. We are delighted that you had good experience with us. We do provide basic amenities in our rooms, but due to an unforeseen issue, we were unable to place them in your room. We sincerely apologize for any inconvenience this may have caused. We hope to see you soon. Regards
hotel is Clean and staff are attentive value for mo
very nice place clean and pleasant. And staff are very much decent and supportive services are best
Room: Executive Triple Bed Room
Hotel New Holiday Plaza has replied on Mon Jul 07 09:35:46 IST 2025
Dear Sir, Dear Sir/Madam, Thank you for sharing your valuable comments on Goibibo. We appreciate you acknowledging that our hotel is clean and our staff is attentive. We look forward to welcoming you again. Regards
Average Stay
I myself and my friend stayed for one night. Location is good. Car parking is available. But room cleaning was not upto the mark. Water bottle was chargeable.
Room: Standard Non Ac room
Hotel New Holiday Plaza has replied on Thu Jul 03 09:44:22 IST 2025
Dear Sir, Thanking you for sharing your feedback with MMT. We will ensure your room is spotlessly clean upon arrival. As we operate on a European Plan, please note that all additional services and amenities will be charged separately. We look forward to welcoming you. Regards
परत चान्स आला तर परत हेच हॉटेल घेणार आहे
very nice management ,food also very good quality ,neat and clean also nearer to CBS bus stand, amenities Little bit good 👍
Room: Executive Double Bed A/C
Hotel New Holiday Plaza has replied on Mon Jul 07 09:39:10 IST 2025
Dear Sir, Thanks a lot for sharing your valuable feedback with Goibibo.We are delighted that you had a good stay and enjoyed food with us.centrally located .Hope for the next visit soon. Regards
very bad hotel
why this hotel exist? rooma are so bad, no clean, looks like shaddy rooms. avoid booking such plave even if you are alon
Room: Standard Non Ac room
Hotel New Holiday Plaza has replied on Mon Jul 07 09:47:16 IST 2025
Dear Sir, Thank you for sharing your valuable comments on MMT. We sincerely apologize for the inconvenience you experienced during your stay. We do host corporate guests who travel individually and have not received such feedback previously. We would appreciate another opportunity to serve you again. Regards
Excellent Stay
The hotel was in a prime location, The hotel is well-maintained and has a safe and secure environment Friendly & supportive staff.
Room: Executive Triple Bed Room
Hotel New Holiday Plaza has replied on Thu Jul 03 09:47:47 IST 2025
Dear Sir, Thanking you for your valuable comments on MMT. Our hotel is centrally located, providing easy access to all parts of the city. We pride ourselves on our team-oriented environment, and our staff is highly supportive, ensuring a safe and secure stay for all our guests. Regards
Good Stay
Clean rooms , central hotel location and helping staff are features of this hotel.
Room: Standard Non Ac room
Hotel New Holiday Plaza has replied on Thu Jul 03 09:55:38 IST 2025
Dear Sir, Thanks for your valuable comments on MMT. Our hotel features clean rooms, a central location, and a helpful staff. We strive to ensure our guests feel comfortable during their stay. We hope to see you soon. Regards
Average Stay
They don't have hospitality services. Room is clean
Room: Standard Non Ac room
Hotel New Holiday Plaza has replied on Thu Jul 03 09:59:44 IST 2025
Dear Sir, Thanks for your views on MMT.We sincerely apologize for the inconvenience you experienced regarding the lack of hospitality services during your recent stay. We understand this oversight affected your experience, and we are truly sorry. We can assure you that our rooms are clean and well-maintained. We would be grateful for another opportunity to serve you and make your next visit a memorable one. Regards
Good Stay
Good & Budget Friendly Hotel. Restaurant also good. Without AC room is Nice. TV is Working and 1000+ channels. Nearby Auto & Bus available.
Room: Standard Non Ac room
Hotel New Holiday Plaza has replied on Thu Jul 03 14:39:57 IST 2025
Dear Sir, Thank you for sharing your views on MMT. We are delighted that you had a good stay and enjoyed the food with us. We look forward to seeing you soon. Regards
Superb Fr Family Stay
Hotel Hygene Is Good, Staff Is Very Polite & Cooperative. Quick Response + Located In Very Peaceful Area
Room: Executive Triple Bed Room
Hotel New Holiday Plaza has replied on Tue Jul 29 15:03:47 IST 2025
Dear Sir, Thanks for your valuable comments on MMT. We are delighted that you had a good experience with us. Looking forward to welcome you back again. Regards
Average Stay
Basic need of room is missing
Room: Standard Non Ac room
Hotel New Holiday Plaza has replied on Tue Jul 29 15:10:04 IST 2025
Dear Sir, Thank you for sharing your valuable comments on MMT. Could you please elaborate on the missing things so that we can address them and ensure they do not reoccur in the future? We hope to welcome you again soon. Regards
Poor Stay
at the last moment, they change rooms due to AC not working, Continuous light blinking, AC also not working, noise was coming...
Room: Manhattan suit
Hotel New Holiday Plaza has replied on Tue May 13 13:34:34 IST 2025
Dear Sir, Thanking you for sharing your precious comments on MMT. Sorry for the inconvenience you had during stay.Its a two way switch were lights can be controlled as a dark or light . Looking forward to see you soon. Regards
Good Stay
room was clean but hotel sitting area don't have cooling, thy even charg d for drinking bottle which 1st water botel should be complimentary which other hotel providing
Room: Manhattan suit
Hotel New Holiday Plaza has replied on Mon May 05 18:15:55 IST 2025
Dear Sir, Thanks for sharing your valuable feedback with MMT. Will definitely put up your suggestion with Mgt regarding centralised a.c in lobby. We do not provide any complimentary water bottles in any rooms. All extras are chargeable. Hope to see you soon. Regards
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