The property struggles with cleanliness and maintenance, with many guests noting issues like stained bedsheets, dirty rooms, and even cockroaches. Staff service quality appears mixed; while some guests appreciated the cooperation, many reported rudeness and slow responses. Amenities are lacking, such as non-functional TVs and hot water, and the absence of nearby food options is a significant concern. However, a few mentioned good location and helpful staff, offering some positive notes amidst the complaints.