not superior room here because my booking is superior room only standred room here. so please check first
Hotel City Empire - New Delhi
Dear Guest,
Thank you for your feedback. We sincerely apologize for the inconvenience regarding your room. Your booking was indeed for a Superior Room, and we regret that you were given a different room type.
This is not the experience we aim to provide, and we are currently looking into the matter to ensure it does not happen again. Please rest assured that we take such concerns seriously and appreciate you bringing it to our attention.
If you are still staying with us, please contact the front desk so we can assist you immediately. If your stay has ended, we would be happy to discuss a resolution—please reach out to us directly.
Best Regards
Hotel City Empire