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You are booking hotel for more than 30 days

Review Of Hotel Chail Residency0123401234

Dunu, Chail | 3.2 km drive to Chail Palace

    User Rating & Reviews

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    4.1
    Very Good

    515 Ratings, 351 Reviews

    excellent
    46%
    very good
    32%
    average
    14%
    poor
    5%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 4
    • 3
    • 3
    • 4
    • 4
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness4.1
    • Room4.2
    • Food4.0
    • Hospitality4.5
    • Value For Money4.0
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    Reviews Summary

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    This property is all about stunning views, cozy accommodations, and friendly service. Guests rave about the beautiful valley and sunset scenes from the private balconies. The staff are noted for being warm and helpful, ensuring a pleasant stay. The rooms are spacious and well-maintained, offering a comfortable retreat. While food quality has mixed reviews, many still find it enjoyable. The location is praised for its close proximity to local attractions, making it an ideal spot for sightseeing.

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    Positive first
    4.0

    GOOD , but BAD

    nirmala d.couple

    Every thing was good except, food. As they have chargerd too much against food ,but the quality was really pathetic.

    Travel Month: Aug 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

    5.0

    Mesmerising View

    naveen k.family

    It was good stay at hotel with mesmerising view, felt clouds coming inside room, and good quality food.

    Travel Month: Aug 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

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    3.0

    Average Stay

    akash m.family with 1 kid

    1.No lift in hotel, its too tough for senior citizens to reach restaurant at terrace, Parking is for limited vehicles, i have to park my car on road side. 2. No AC in any room. 3. Restaurant staff in too less only two persons are there for service as well as for collecting used utensils from table. two star hotel charging rate of four star accommodation.. MMT should verify such hotels before offering to guests... to retsin its reputation.

    Travel Month: Jun 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

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    3.0

    Average Stay

    biology b.family with 1 kid

    Good location and staff members and manager was very Good. Food was average.

    Travel Month: Jun 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

    4.0

    Awesome experience at Chail Residency

    mandeep r.couple

    Highly recommend for anyone looking for a peaceful getaway with top-notch hospitality. Can’t wait to visit again! Thank you😇

    Travel Month: Jun 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

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    5.0

    Excellent Stay

    rahul s.family with 1 kid

    Good new property. Location nice. Food good.

    Travel Month: May 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

    5.0

    Excellent Stay

    bhaskar p.group

    very nice ambience. neat and clean rooms. excellent view from room balcony . tasty food.polite staff

    Travel Month: Apr 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

    2.0

    Poor Stay

    aman m.family with 1 kid

    A very unhygienic property. Specially the dinning area and the kitchen was super filthy. Utensils in which Breakfast was served, were literally unwashed, tea pots were damn dirty.

    Travel Month: Apr 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

    5.0

    Excellent Stay

    family with 1 kid

    It was a pleasant stay, staff was caring and responsive , balcony view was mesmerizing and food was great and tasty

    Travel Month: Apr 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

    4.0

    Good stay and location

    dennis s.family with 2 kids

    The room size, balcony view, and overall service were commendable. However, the food did not offer value for money, given the exorbitant pricing, and the taste was below expectations.

    Travel Month: Mar 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

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    5.0

    Excellent Stay

    satwinder s.family with 2 kids

    The Stay was excellent with Neat and Clean Rooms and Washroom was Clean and Hygienic . The Main Catchy thing was Private Balcony to view excellent and nice Views .

    Travel Month: Mar 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

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    3.0

    Average Stay

    deepak d.couple

    Location is good but food is average along with below par service. Breakfast buffet had limited option with cold food.

    Travel Month: Mar 2025

    Room: Super Deluxe Room with Private Balcony (Valley View)

    3.0

    B r ran

    bali r.family

    Room and cleanliness is good. Food quality and quantity very poor. Dining not good especially non veg.

    Travel Month: Dec 2024

    Room: Super Deluxe Room with Private Balcony (Valley View)

    5.0

    Excellent Stay

    mohd m.

    Awesome experience very nice staff very good services i am really happy to stay with zostel chitkul

    Travel Month: Dec 2024

    Room: Super Deluxe Room with Private Balcony (Valley View)

    5.0

    Beautiful place

    roshanjeet s.couple

    It’s a nice place to saty, breakfast was good, view from room was really nice at a bery good point all the local destinations like kali ka tibb mandir and chail palace is near by

    Travel Month: Nov 2024

    Room: Super Deluxe Room with Private Balcony (Valley View)

    Hotel Chail Residency has replied on Mon Feb 10 09:09:21 IST 2025

    Dear Guest, It was a pleasure hosting you! We’re so glad you enjoyed your time with us and left feeling refreshed. Your kind words mean a lot, and we can't wait to welcome you back for another memorable stay in the Himalayas! See you again soon!

    4.0

    Enjoyed stay at this place

    harsh g.couple

    Easy to locate, breakfast buffet was good, staff was co operative, room was neat and clean, view from balcony was lovely

    Travel Month: Nov 2024

    Room: Family Suite with Private Balcony (Old Wing)

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    Hotel Chail Residency has replied on Mon Feb 10 09:09:44 IST 2025

    Dear Guest, It was a pleasure hosting you! We’re so glad you enjoyed your time with us and left feeling refreshed. Your kind words mean a lot, and we can't wait to welcome you back for another memorable stay in the Himalayas! See you again soon!

    5.0

    Excellent Stay

    poonam b.couple

    The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast in morning and loved the convenient location close to major attractions

    Travel Month: Oct 2024

    Room: Super Deluxe Room with Private Balcony (Valley View)

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    Hotel Chail Residency has replied on Mon Feb 10 09:09:04 IST 2025

    Dear Guest, It was a pleasure hosting you! We’re so glad you enjoyed your time with us and left feeling refreshed. Your kind words mean a lot, and we can't wait to welcome you back for another memorable stay in the Himalayas! See you again soon!

    4.0

    Nice place to stay in chail, will give yoverall a nice experience

    vishal s.family

    The location was good, on the main road, not too far from the market and places to visit in chail. Calm environment and view from balcony. Rooms were hygienic, no issues with safety as well. Local sightseeing services are available at extra cost. Few things can be improved, toiletries included basic things, however on request toothbrush and toothpaste, bathroom slippers were provided(it would be better to include them in basic kit. Breakfast options were having variety and good in taste. Room service is also fine, however it can be slightly swift. The behavior of the staff was polite. Parking is also available. Non availability of lift can be an issue for some.

    Travel Month: Jun 2024

    Room: Super Deluxe Room with Private Balcony (Valley View)

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    1.0

    Terrible Stay

    shiv k.family

    The hotel is definitely not worth the price they charge. Though room was clean but there were flies in the room and dinning area. You can't control them even after using the catcher. Food was not upto the mark. Breakfast spread was very limited only 3-4 items provided and quality vise also it was not appreciable. They need to improve heavily on food. Note: as they have mix of old rooms and newly renovated rooms, so try to book newly renovated rooms only and avoid booking.

    Travel Month: Jun 2024

    Room: Super Deluxe Room with Private Balcony (Valley View)

    5.0

    Fabulou

    deep s.loyalty-iconcouple

    We were given a newly constructed room. It is complete in all respects. Very comfortable and habitable. Terrific west facing view of the jungle and valley below. An occasional slight offensive odour from the septic tanks below. Hospitable staff and prompt service. Overall - excellent.

    Travel Month: Jun 2024

    Room: Super Deluxe Room with Private Balcony (Valley View)

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    Hotel Chail Residency has replied on Mon Feb 10 09:10:21 IST 2025

    Dear Guest We’re thrilled that you had a rejuvenating stay with us! Your appreciation for our service and hospitality truly brightens our day. We can’t wait to welcome you back for another relaxing escape in the Himalayas. Let us know when you're planning your next visit—we’d be delighted to make it even more special! Best wishes

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