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Review Of Hotel Emerald Valley0123401234

Mahog, Chail | 8.6 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    4.1
    Very Good

    71 Ratings, 51 Reviews

    excellent
    55%
    very good
    23%
    average
    11%
    poor
    3%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 1
    • 5
    • 1
    • 5
    • 5
    • 1
    • 1

    Rating Categories

    • Location4.1
    • Cleanliness4.1
    • Room4.5
    • Food4.1
    • Hospitality4.0
    • Value For Money4.1
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    Reviews Summary

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    The property boasts a stunning, peaceful location with breathtaking mountain views, making it an ideal getaway for nature lovers. Guests rave about the friendly, polite staff who provide excellent service and delicious meals. Many highlight the beautiful sunsets and serene atmosphere from the balconies. While some mentioned it’s a bit far from the main attractions, it’s perfect for those seeking tranquility away from city life. Overall, it offers great value for a relaxing retreat.

    Sort by:

    Positive first
    5.0

    Good Location and Food

    vicky s.family with 1 kid

    Food and stay both are good, They were giving good service and food was also good.very peaceful location

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Unpleasant Experience During a Difficult Time

    avi a.couple

    Due to an unexpected medical emergency, I initially requested to cancel my booking. Unfortunately, my request was denied, even after I offered to accept a partial refund as a compromise. Given the circumstances, we reluctantly decided to proceed with the stay. However, the experience was extremely disappointing. The property had no mobile network coverage, and there were frequent power cuts throughout our stay. Additionally, we were the only guests at the hotel, which made the environment feel isolated and unsettling. Overall, the stay was far from what we expected, and it added to an already difficult situation.

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    stay at chail Himachal Pradesh

    netar t.family

    Stay at Hotel was very good . Staff was very co-operative . Food was really good . Nice location to visit .

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    good hotel

    savya v.family with 2 kids

    Very peaceful place. The stay is very good, with mind boggling views and the people here are very friendly, polite and cooperative. I highly recommend visiting CHAIL and staying at THE EMRALD VALLEY.

    Travel Month: Apr 2025

    Room: Deluxe Room

    1.0

    Overrated, not recommended for families

    nitin c.loyalty-iconfamily

    Overrated, property is very far from city, located at isolated place, not recommended for family stay, also felt unsafe and uncomfortable during stay. Booked this hotel for 2 days but left in 1 day.

    Travel Month: Jun 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Worst experience, don’t book this property.

    premlesh s.loyalty-iconfamily

    Worst experience due to hotel care taker kapil. He tried to become over friendly despite our ignorance and later tried to abuse my son. I would not recommend this hotel to anyone.

    Travel Month: Jun 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    jaswinder k.family

    A very peaceful destination with good weather and tourist attractions. Hotel management is also very good. Must visit, but full ur car with fuel.

    Travel Month: Jun 2024

    Room: Deluxe Room

    • user photos
    5.0

    Excellent Stay

    sonam s.group

    The stay was very very beautiful and worth. Hotel is located just near chail where you can enjoy the utmost beauty of mountains. If you are a person who has gone to enjoy mountains then this is the best option to stay away from the city crowd. You have the beautiful sunsets and a charming morning view from the balcony. The hospitality was very welcoming and the manager was always there to help you out. Price is very wise and reasonable. I thank you for the beautiful experience.

    Travel Month: May 2024

    Room: Deluxe Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    vishal c.family

    Great experience. Kapil is very supportive and nice guy. Room and facilities are good. Overall its amazing experience

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Great place to stay

    ankush s.family

    The staff is very polite and respectful. They will give you the best hospitality. Food is also nice and they always cook fresh. Mr. Kapil ji is a very person who will take care of each and every visitor in a good manner.

    Travel Month: Jun 2023

    Room: Deluxe Room

    5.0

    totally loved it!

    arshpreet k.group

    The hotel is located at a very beautiful and peaceful location. The rooms were exactly as shown in the pictures and totally worth the money. Plus the best thing was the hospitality of the hotel staff. Felt like home. The food was good too. Room service was quick. Would highly recommend for a budget and comfortable stay. Really loved the stay❤️

    Travel Month: Jun 2023

    Room: Deluxe Room

    4.0

    Location was great

    deepak s.family

    The location of the hotel is good n the staff was very helpful. There was complete silence all around n scenic view from the room.

    Travel Month: Jun 2023

    Room: Deluxe Room

    4.0

    Excellent location

    vishwesh.loyalty-iconfamily

    Location is quite with beautiful scenery. Best part is not crowded.

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Family Suite

    5.0

    Worth the cost

    vijaylakshmi.family

    The hospitality of the manager was brilliant he was a multitasker which was quite impressive. The food was delicious. We had a occasion planned and there was no availability of cakes in the market we went but the hotel staff arranged the cake for our occasion. The staff was friendly. To be precise the service provided was appreciatiable.

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Family Suite

    • user photos
    5.0

    Very good

    arvinder s.family

    Nice staff and polite nature.

    Travel Month: Mar 2021

    Room: Deluxe Room

    4.0

    Good Stay

    sumit k.loyalty-icongood

    Kapil trying to his best with all he can do in terms of services

    Travel Month: Oct 2020

    Room: Family Suite

    • user photos
    • user photos
    5.0

    Good location

    sachin p.group

    Hotel in very peaceful area and view from room is good. Hotel staff is very supportive.

    Travel Month: Feb 2020

    Room: Deluxe Room

    • user photos
    5.0

    Exceptional experience

    munit s.couple

    Room was very good and balcony view was awesome. Great food and nice staff. It was truly an exceptional experience.

    Travel Month: Feb 2020

    Room: Deluxe Room

    5.0

    Excellent Stay

    parvinder s.couple

    Very nice Hotel with amazing hospitality. Staff was very friendly and helpful. Would love to visit again

    Travel Month: Jan 2020

    Room: Deluxe Room

    4.0

    Good Stay

    vikas b.family

    Hotel is good, away from the main Chail centre but very peaceful and scenic. One should plan with family and friends. Hotel staff and manager were very kind and helpful.

    Travel Month: Jan 2020

    Room: Deluxe Room

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