The property is situated in a beautiful location, close to Betaab Valley, providing splendid views of snow-capped mountains. Guests appreciated the friendly and helpful staff, with good service noted. However, many reviews pointed out issues with room cleanliness, small sizes, and inconsistent food quality. Some faced concerns with facilities like heaters and basic amenities in bathrooms. Overall, it's recognized for its scenic environment and attentive service, although some aspects need improvement.