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Bandra Kurla Complex, Mumbai | 4 minutes walk to British Consulate
192 Ratings, 47 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a few strong points, like clean and well-maintained rooms along with tasty food options. Its proximity to the visa centers is convenient for travelers. However, many guests noted the location is in a slum area and can be challenging to access, with a lack of cleanliness in the surrounding locality. Additionally, staff support has been called out as unprofessional, particularly regarding late check-out requests.
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Terrible Stay
Location and services are very poor
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Fri Sep 26 19:01:43 IST 2025
Dear Mr. Neeraj, Greetings from BKC Minerva, Mumbai!! Thank you for sharing your valuable feedback. Warm regards, Team BKC Minerva
Good Stay
Room is nice. Service also good. New property
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Sep 02 15:26:56 IST 2025
Dear Mr. Sunil, Greetings from BKC Minerva, BKC!! Thank you so much for the fantastic rating! We're thrilled to hear that you had a positive experience with us. We are working on future upgrades We appreciate your support and hope to welcome you back soon! Warm regards, Team BKC Minerva
Good Stay
Food is very good, facilities and services is best
Room: Family Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Sep 02 15:27:19 IST 2025
Dear Mr. Paraskumar, Greetings from BKC Minerva, BKC!! Thank you so much for the fantastic rating! We're thrilled to hear that you had a positive experience with us. We are working on future upgrades We appreciate your support and hope to welcome you back soon! Warm regards, Team BKC Minerva
Poor Stay
Location was not good , there was no services, we have booked with breakfast, but breakfast not available
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Sep 02 15:30:57 IST 2025
Dear Mr. Pradeep, Greetings from BKC Minerva, BKC!! Thank you for your feedback. We apologize for the inconvenience and will work on improving it. Warm regards, Team BKC Minerva
Location &
Location is very bad & the hotel is on one floor in a multi stories building. Not nice area for ladies, especially if alone. Food was okay. TV has hardly any channels.
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Sep 02 15:31:23 IST 2025
Dear Ms. Farida, Greetings from BKC Minerva, BKC!! Thank you for your feedback. We apologize for the inconvenience and will work on improving it. Warm regards, Team BKC Minerva
Terrible Stay
No Proper information, Front desk was rude , staff was not at all supportive... surrounding ambience is very slum and cheap... looks some different area literally was afraid for the stay anyhow approched for thecancellation
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Sep 02 15:29:36 IST 2025
Dear Mr. Sajan, Greetings from BKC Minerva, BKC!! Thank you for your feedback. We apologize for the inconvenience and will work on improving it. Warm regards, Team BKC Minerva
Good Stay
The restaurant is not hygienic, there are a lot of flies while I was eating and I have to cover my food from flies.
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Mon Aug 18 18:55:15 IST 2025
Dear Mr. Dosapati, Greetings from Hotel BKC Minerva!!!! Apologies for the inconvenience. We'll work on improving hygiene and guest experience. Warm regards, Team Hotel BKC Minerva.
5star service
rooms 5 star service 5 star food 5 star staff 5 star wouls love to come gain n again avoid surrounding best 5star service always recommend rooms 5 star service 5 star food 5 star staff 5 star wouls love to come gain n again avoid surrounding best 5star service always recommend
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Mon Aug 18 18:49:08 IST 2025
Dear Guest, Greetings from Hotel BKC Minerva!!!! Thank you for the fantastic review! We're glad you enjoyed the 5-star experience. Your kind words mean a lot, and we look forward to welcoming you back again! Warm regards, Team Hotel BKC Minerva.
Good Stay
Stay was great, hotels rooms are neat and clean , hotels need to work on Internet and food , staff is supportive specially thanks to receptionist mr Vijay .
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Mon Aug 18 18:32:15 IST 2025
Dear Mr. Sharma Greetings from Hotel BKC Minerva!!! Thank you for your kind words! We're happy you enjoyed the clean rooms and supportive staff. We’ll work on improving the internet and food. Special thanks passed on to Mr. Vijay! Warm regards, Team Hotel BKC Minerva.
worth the stay
Room were clean and maintained. All amenities were available as mentioned on site. Location is quite difficult to find as its representation on google map is not proper. Food is good and tastes well.
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Mon Aug 18 18:22:45 IST 2025
Dear Mr. Jain Greetings from Hotel BKC Minerva!!!! Thank you for your feedback! We're happy you enjoyed the clean rooms and food. Hope to welcome you again! Warm regards, Team Hotel BKC Minerva.
Excellent Stay
it's really wonderful hotel nice room nice service even nice guideline regarding mumbai places also cooperative nature I stay with family all room clean and neet amazing stay one night
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Mon Aug 18 18:14:38 IST 2025
Dear Mr. Patel Greetings from Hotel BKC Minerva!!!! Thank you for the kind words! We’re glad you had a wonderful and comfortable stay with your family. Hope to welcome you again! Warm regards, Team Hotel BKC Minerva.
Terrible Stay
1. The hotel is in a terrible location, no proper access to reach to the hotel entrance, lot of debris and a it's in a slum area where lot fo debris collection yards are there. Horrible & terrible
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Sep 02 15:29:20 IST 2025
Dear Mr. Nitin, Greetings from BKC Minerva, BKC!! Thank you for your feedback. We apologize for the inconvenience and will work on improving it. Warm regards, Team BKC Minerva
Good Stay
The hotel and room were good, but the location of the hotel was not at all good, It was not a Hygienic location, trash all over the plac The hotel and room were good, but the location of the hotel was not at all good, It was not a Hygienic location, trash all over the place
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Jul 29 18:46:54 IST 2025
Dear Mr. Bhatele Greetings from Hotel BKC Minerva!!! Thank you for your feedback. We're glad you liked the hotel and room. We’ll address the location hygiene concerns with the relevant authorities. Warm regards Team Hotel BKC Minerva.
Really nice stay near US Consulate
Travelled with my family for Visa interview and the stay was really nice. The reception was good, food was good, room service was good!
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Jul 29 18:50:02 IST 2025
Dear Mr. Gaurav Greetings from Hotel BKC Minerva!!!! Thank you for your kind words! We're glad you and your family had a comfortable stay. Best wishes for your visa process! Warm regards Team Hotel BKC Minerva.
Online fraud, property is situated in slums.
Location very terrible as almost no approach road, a small dirty lane were car taxiwala will not go, it seems that they are frequently changing name of the property as first 5 floors .... No ventilation in the room, even room sleepers and toilet paper were to be asked. Horrible experience.
Room: Family Room
Hotel BKC Minerva - Near Trade Centre has replied on Mon Aug 18 12:55:37 IST 2025
Dear Mr. Mor Greetings from Hotel BKC Minerva!!!! We’re sorry to hear about your experience. Your concerns regarding access, amenities, and ventilation are noted and will be addressed with the management team to ensure improvements. Warm regards Team Hotel BKC Minerva.
Good Stay
room clean, service prompt. but expected some basic things like disposable tooth brush paste razor. location was difficult to find & in a dirty place room clean, service prompt. but expected some basic things like disposable tooth brush paste razor. location was difficult to find & in a dirty place
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Mon Aug 18 12:34:57 IST 2025
Dear Mr. Raghuram, Greetings from Hotel BKC Minerva!!! Thank you for your feedback. We’re glad you found the room clean and service prompt. We’ll work on providing essential amenities. Warm regards Team Hotel BKC Minerva.
Terrible Stay
this was a cheating by Make my trip . only befooling people to earn their commission. suggest you not to fall in trap of MM this was a cheating by Make my trip . only befooling people to earn their commission. suggest you not to fall in trap of MMT this was a cheating by Make my trip . only befooling people to earn their commission. suggest you not to fall in trap of MM this was a cheating by Make my trip . only befooling people to earn their commission. suggest you not to fall in trap of MMT
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Sep 02 15:29:06 IST 2025
Dear Mr. Kumar, Greetings from BKC Minerva, BKC!! Thank you for your feedback. We apologize for the inconvenience and will work on improving it. Warm regards, Team BKC Minerva
Good Stay
Staffs are very good and courteous. Room service is good. Rooms are kept very well
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Sun Aug 17 11:47:16 IST 2025
Dear Mr. Sreelekha Greetings from Aralia's Hotels Mumbai!!! Thank you for your kind words! We're glad you enjoyed the service and cleanliness. Looking forward to your next visit! Warm regards Team Aralia Hotels.
Poor Stay
Hotel staff is excellent and very helpful. The approach to the hotel is through a slum area and that kills the enthusiasm of staying in the hotel and venturing outside by walking. Rooms are clean but lacks ventilation
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Tue Jul 29 20:13:57 IST 2025
Dear Mr. Mazumdar Greetings from Hotel BKC Minerva!!! Thank you for your kind words. We’ll work on improving the approach and ventilation. Warm regards Team Hotel BKC Minerva
Average Stay
Location is horrible. Rooms are nice clean and tidy. Staff is very courtigious and nice to talk. For exclusive vegetarians not a good plce
Room: Deluxe Room
Hotel BKC Minerva - Near Trade Centre has replied on Mon Aug 18 12:29:22 IST 2025
Dear Mr. Iyer, Greetings from Hotel BKC Minerva!!!! Thank you for your feedback. We're happy you liked the rooms and staff. We'll work on improving vegetarian options. Warm regards, Team Hotel BKC Minerva.
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