Treebo Castle Rock Inn

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable and loved the convenient location close to major attractions

Clean and very good staff , this is my second stay in this hotel, Ecomimc price with premium service. w Clean and very good staff , this is my second stay in this hotel, Ecomimc price with premium service.

Good stay clean hotel my regular hotel at this prices difficult to find in Marol

water cost taken was very wrong , breakfast can have more variety, water should be complimentary if i am paying per night

Excellent. Squeaky clean washroom and entire room was good. Breakfast was simple, but tasty. Good prompt service

Decent hotel for a quick stay fresh up and head to work proximity to airport, simple breakfast options

Not at all clean, pesticide smell, no hot water, torn and worn out bed sheets and towels and mosquitoes in the room. Worst experience ever, will not recommend it to anyone.

The rooms are clean even though they are small. There was no hot water through the mixer for the shower. We had to ask the staff for hot water and they would give us in buckets. It was extremely difficult when we came at night.

Very bad experience on complimentary breakfast. No hot water. They say their solar is repaired. Not sure from how long. Staff is very casual. Not intending to solve customer issues. Overall avoid. You can get a better hotel at this price

Hot water were not coming, they given hot water in bucket. Stool also not there to sit. A very few items in break fast. It was like a service apartment not hotel.

Bad odour. Dirty rooms. Bad service

They don’t have hot water in bathroom. Whenever asked for the hot water they are like solar is not working and all that also crockroches were roaming in the room dental kit was not provided

Room was not the same as seen in photos and not maintained clean. There was no hot water provision. Breakfast was terrible

I stayed here for business and the location is convenient to reach. However, however, i would like to point out that this hotel is located inside a business tower on the third floor in summer plaza and this building has offices. Which hotel is very ordinary when i reached to the reception at 3:30 pm no one was present. I had to find someone and asked him to bring the receptionist. The check-in experience was more that was offered a drink. The room was okay it had signs of at some places and a tiny tv. I forgot to mention all the rooms are located on a single floor. I personally didn’t like the room and i asked for a better room with a view which was denied by the receptionist saying that they didn’t had any other rooms to offer me, secondly, the amenities were not were not great. They had only provided a soap and two bottles of water. I wanted to have the lunch at the hotel, so i tried calling the room service and picked up the phone, but they couldn’t hear me, so i called the reception and no one picked up the call. So i had to went out of my room to find someone, and i found a boy who was working as a housekeeper who had no clue where the reception people are, but he did try to help me and someone that came in after 5-10 minutes, but by that time, i had decided to go out and eat lunch. There are a lot of restaurants and pubs and bars in andheri. So food is never a problem here. Next morning. I had asked for an ironing board which was denied by the reception people stating that i am broke and being a business hotel where people stay and we are formal close, they should have kept an eye so i had to wear almost crumple shirt to my meeting, but they did offer me to get the ironing done from outside the hotel, which was inconvenient to me at that point of time. I forgot to mention i was staying here for two nights, and i assumed that they’ll service my room the next morning which they didn’t. When i called the reception, they said that i had to inform them to get the room serviced the following morning. They didn’t even had a shoe shiner being a business hotel, and it was a problem for me, so i had to buy a shoe shiner. About breakfast, they only had like three tables and maybe like 510 room property for the guests to eat, and most of the people were sitting together. The buffet was limited, but i don’t complain considering the price point. However, i found it weird and inconvenient to sit with other guests who i do not know early morning hours when i’m having a breakfast. Overall, the tables average, however, they could really improve on the services which they offer their guests.

I’m rating it poor only because staff was polite & we’re doing whatever is in their control. Room & bathroom was stinking horribly, even after putting air freshener, smell wasn’t going. It was visibly clean & smell was huge. I was not able to even stand inside washroom.

"the staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions"

Location is inside building hence cause disturbance. Not good surrounding. Food is average. Services not upto mark

Nice service with nice breakfast. Really awesome. Enjoyed with nice food with nice amenities. Definitely if we visit mumbai. Our priority will be same hotel.

Excellent stay, clean_hygenic comfortable room, courteous staff, nice hospitality, check in and checkout experience was very good

I find this property through make my trip. Over all stay experience was good but room size was small