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Review Of Hotel Apollo Grand (G.S.Road)0123401234

G S Road, Guwahati | 7 minutes walk to International Hospital

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    214 Ratings, 58 Reviews

    excellent
    29%
    very good
    34%
    average
    19%
    poor
    8%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 2
    • 1
    • 3
    • 5
    • 4
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness3.3
    • Food3.4
    • Value For Money3.3
    • Facilities3.6
    • Child Friendliness2.2
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    Review Summary

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    This property has a prime location and is easily accessible, making it convenient for shopping and other activities. Guests appreciate the courteous and prompt staff, and some enjoyed the cleanliness and spaciousness of the rooms. However, there are consistent complaints about food quality and inconsistencies in amenities, like air conditioning and water supply. A few mentioned issues with staff professionalism as well.

    Sort by:

    Positive first
    1.0

    Refund required

    priyanka g.couple

    I need a refund because i had to shift hotel at 1 AM due to fire, no fire alarms were working, my room got full of smoke and burning smell

    Travel Month: Oct 2025

    Room: Executive Room

    3.0

    10/5 I will rate

    amir h.family with 2 kids

    Not satisfied need improvement too Things are not up to the mark. Need some more improvement like staff and roll those.

    Travel Month: Oct 2025

    Room: Deluxe Twin Room

    5.0

    Excellent Stay

    savan k.solo

    It was excellent stay for me during last 2 days. Overall enjoyed my stay. Hotel staff was courteous.

    Travel Month: Oct 2025

    Room: Semi-Deluxe (Single room)

    4.0

    Good Stay

    caraveen l.group

    Had a good two nights stay at Hotel Apollo grand..The food is superb,staffs are courteous but got a little unsatisfied because there is no hot running water.Management please look into it..Overall it was good and am gonna rate it 4 star.

    Travel Month: Sep 2025

    Room: Deluxe Twin Room

    4.0

    Hygiene and Hospitality

    tanuj p.family

    Overall experience is good as expected. Prime location. Stayed there for a medical visit. Food quality is also good.

    Travel Month: Sep 2025

    Room: Deluxe Twin Room

    • user photos
    4.0

    Good Stay

    lunminlen s.

    I have already reviewed

    Travel Month: Sep 2025

    Room: Luxury Rooms

    4.0

    Good Stay

    lunminlen s.couple

    The staff were cordial. The luxury room too was good for a short stay. The food was just ok...they can improve on the food. Overall it was a good experience.

    Travel Month: Sep 2025

    Room: Luxury Rooms

    • user photos
    • user photos
    • user photos
    2.0

    wifi and air conditioning in the dining hall are the main problems

    vanlalrinzuala v.solo

    wifi is a major problem . the signal doesnt reach at 3rd floor. there was no AC at dining hall so you sweat while eating

    Travel Month: Sep 2025

    Room: Luxury Rooms

    • user photos
    • user photos
    1.0

    Terrible Stay

    albert w.solo

    . The place looks like a run-down mall converted into a hotel. The bathroom was spacious but unbearably hot with no central AC, and the room AC didn’t work either. The lift was tiny and claustrophobic. I checked out immediately after noticing all this — total waste of money since I had already paid online. Avoid this place.

    Travel Month: Aug 2025

    Room: Luxury Rooms

    4.0

    Good Stay

    indian s.business

    all good here but in this stay I get several times smoking smells in the room and it comes from the outside all good here but in this stay I get several times smoking smells in the room and it comes from the outside

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Semi-Deluxe (Single room)

    2.0

    poor hospitality

    rajat p.couple

    they are charging extra amount when you are going for the checkout. very pathetic experience. doesn't want to recommend people to stay in i they are charging extra amount when you are going for the checkout. very pathetic experience. doesn't want to recommend people to stay in it

    Travel Month: Aug 2025

    Room: Deluxe Twin Room

    5.0

    Excellent Stay

    atifur r.family with 1 kid

    First of all the Hotel is located just near road side. Food was hygienic. Amenities is too good but I think Air condition control should be in room, their AC control system is central. At last I want to say about staff, their staffs are very good behaviour

    Travel Month: Jul 2025

    Room: Executive Room

    • user photos
    5.0

    Great experience🤗☺️All the staff were great too

    hasina p.business

    The stay was awesome the food was good.The location was great everything was nearby the malls were near too

    Travel Month: Jul 2025

    Room: Executive Room

    4.0

    Good Stay

    ansumwi w.family

    Property location was good . It was in the main spot. Food was awesome and service is also good. The male staffs are also professional but the one female receptionist i got to meet is very unprofessional. I wonder how she got placement on a hotel management. She started shouting slangs behind client with a unprofessional way to someone in a phone which we didn't like at all.

    Travel Month: Jul 2025

    Room: Executive Room

    2.0

    Poor Stay

    ranvir s.

    The Room cleaning and the food was not good. Whatever you order they will give their own recipe. No proper charging system in the room, one has to charge the mobile either removing the cattel or TV.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Twin Room

    1.0

    Worst Hotel but Good Location

    gaurav s.solo

    Only the location of the hotel is good otherwise all is zero No service at all staff are not cooperative ,become old in very short span of time

    Travel Month: Jun 2025

    Room: Luxury Rooms

    1.0

    Terrible Stay

    bhaskarjyoti g.solo

    Totally terrible experience.Amenities and services are below standard .Overpriced hotel. This hotel should be avoided at any cost.

    Travel Month: Jun 2025

    Room: Semi-Deluxe (Single room)

    3.0

    not satisfactory

    naro j.couple

    Location is okay, services was okay as well but amenities were not upto the mark, the mini fridge was not working

    Travel Month: Jun 2025

    Room: Luxury Rooms

    2.0

    Poor stay, avoid this hotel if you want some value for your money.

    couple

    There was no sense of responsibility/hospitality amongst the staffs. We had to ask for everything as a guest, and the quality of service and products were also very poor.

    Travel Month: May 2025 (4-Night Stay)

    Room: Luxury Rooms

    5.0

    Excellent Stay

    rakesh s.business

    This was my repeat stay. Food quality is very good. Rooms are also decent. Employees are very helpful and well groomed.

    Travel Month: May 2025

    Room: Semi-Deluxe (Single room)

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