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G S Road, Guwahati | 4 minutes walk to Dispur Hospitals Private Limited
553 Ratings, 335 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a prime location, making it easy for guests to explore the city. However, many visitors appreciate the spacious rooms, but they also mention the need for significant improvements in cleanliness and service quality. Guests often find the bathrooms in poor condition, with issues like lack of hot water and malfunctioning facilities. Despite some positive remarks about the staff's friendliness, overall experiences seem to fall short, leading to dissatisfaction.
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Poor Stay
Service was poor, room were very old rusty. Even cockroaches were there. My flush bucket top wasn't there. Food cost was too much comparing to quality of hotel. Staff were very unresponsive. Few persons were good but lift and wifi wasn't working
Room: Standard AC Room
Hotel Ambarish has replied on Mon Oct 06 21:48:41 IST 2025
Dear Biswal, Thank you for taking the time to share your valuable feedback. We are sorry to learn that your experience did not meet your expectations. We understand your concerns about the room condition, food pricing, and staff response. Kindly note that our property is currently undergoing phased maintenance work to upgrade our rooms, improve bathroom facilities, and strengthen hygiene standards. Pest control and Wi-Fi improvements are already in process. Your feedback has been shared with our management team, and corrective measures are being implemented. We truly appreciate your honesty, as it helps us grow and provide a better stay experience in the future. Warm regards, Hotel Ambarish Management
Clean Room, Great Service and Delicious Food.
Really happy with my stay! The Propertry is in a prime location, making it easy to explore the city. Deluxe Room and Bathroom are clean, food was nice, service was faster and the staff were very supportive. Highly recommended for a comfortable city stay
Room: Deluxe Room
Hotel Ambarish has replied on Wed Oct 01 21:35:11 IST 2025
Dear Sumit, Thank you for your wonderful feedback! We’re glad you enjoyed the prime location, clean rooms, good food, and our team’s service. We look forward to welcoming you again soon. Warm regards, Hotel Ambarish Management
Poor Stay
Their is nothing to say that the service of the hotel is very poor
Room: Executive Room
Hotel Ambarish
Dear Biplab, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay at Hotel Ambarish. We understand your disappointment and truly regret that our service did not meet your expectations. Hotel Ambarish has been serving guests for many years and is one of the older establishments in the area. While our property carries a legacy, we fully acknowledge that some areas require upgrades and modernization. We want you to know that we are actively working on improving our services and infrastructure to ensure a better experience for our valued guests. In the past few weeks, we have taken several steps — including staff training, room renovation, and enhanced housekeeping — to deliver better comfort and service. We are committed to ongoing improvements and your feedback plays a vital role in guiding us in the right direction. We hope you will consider giving us another opportunity in the future. Your satisfaction is important to us, and we would love the chance to serve you better next time. Warm regards, Hotel Ambarish Management
very very bad experience
Third class room and service, no cleanliness in both room and bathroom, no cooperation from the hotel staff....
Room: Standard AC Room
Hotel Ambarish
Dear Subham, Thank you for your feedback, and we’re truly sorry to hear that your recent experience did not match your expectations. We understand your disappointment with the Standard AC Room, particularly regarding the bathroom cleanliness. Please accept our sincere apologies. Your comments have been shared with our housekeeping team, and immediate steps are being taken to improve the hygiene and overall condition of the bathrooms in these rooms. Being one of the older hotels in the area, we are aware that some of our Standard category rooms require attention. We have already started work on cleaning, repairing, and upgrading these facilities to ensure better comfort for our guests in all room types. Thank you for choosing to stay with us. We hope you’ll see the improvements on your next visit — your feedback helps us grow. Warm regards, Hotel Ambarish Management
Terrible Stay
Old, Damp building No lift, condition of washroom is horrible, booked for 2 night left next day morning
Room: Deluxe Room
Hotel Ambarish has replied on Sun Aug 03 16:52:18 IST 2025
Dear Tilak, Thank you for sharing your feedback. We're sorry to hear that your stay did not meet expectations, particularly regarding the building condition, lift, and washroom facilities. We understand that certain parts of the hotel may feel dated, and we are actively working on improving the overall guest experience. Our lift is currently under renovation and will be fully functional soon to ensure better accessibility. Additionally, we are making improvements to enhance the cleanliness and condition of our washrooms across all room types. We truly regret that you had to cut your stay short and apologize for the inconvenience caused. Your feedback is valuable to us, and it helps guide our ongoing efforts to upgrade and modernize our services. We hope you’ll consider staying with us again in the future, and give us an opportunity to offer you a much better experience. Warm regards, Hotel Ambarish Management
Unsatisfactory stay in Hotel mbarish
worst...room is not hygienic, TV without a set top box. No hot water in the bathroom. food quality is bad
Room: Standard AC Room
Hotel Ambarish has replied on Sun Aug 03 17:22:52 IST 2025
Dear Utpal, Thank you for sharing your feedback. We’re sorry to hear that your experience with the room hygiene, television, hot water, and food quality was not up to your expectations. Please accept our sincere apologies for the inconvenience caused. We take such feedback seriously and have shared your concerns with the respective departments for immediate attention. Our housekeeping team has been instructed to ensure better cleanliness, and we are reviewing the in-room facilities, including the TV setup and hot water supply. We are also in the process of working with our kitchen team to improve the food quality and overall guest dining experience. Your comments help us identify areas where we need to improve, and we are committed to making the necessary changes. We hope to welcome you again in the future and provide you with a better and more comfortable stay. Warm regards, Hotel Ambarish Management
room service good. after 9 PM not provide food.
Bathroom flash not working. Not clean. it's horrible. last first visit This hotel. other side is ok
Room: Standard AC Room
Hotel Ambarish has replied on Sun Aug 03 18:00:19 IST 2025
Dear Rekib, Thank you for your feedback. We regret that your stay did not meet your expectations. We are reviewing the mentioned points with our team to ensure improvements in hygiene and facilities. Your suggestions are valuable to us, and we are working on enhancing the guest experience. We hope you’ll consider staying with us again in the future, and give us an opportunity to offer you a much better experience. Warm regards, Hotel Ambarish Management
Not recommended
Pathetic stay, no hygiene, no intercom functional, no courtesy, very poor service, though the property is very old but couldn’t be maintained
Room: Executive Room
Hotel Ambarish has replied on Sun Aug 03 18:14:38 IST 2025
Dear Sachin, We’re sorry to hear that your stay did not meet your expectations. We have noted your concerns about cleanliness, service, and room facilities. Please accept our sincere apologies for the inconvenience caused. Our team is working on improving the overall experience, including better maintenance, cleaner rooms, and more responsive service. We are also reviewing intercom and other in-room features to avoid such issues in the future. Thank you for your valuable feedback. It helps us focus on the areas that need improvement. We hope you will consider staying with us again so we can offer you a better experience. Warm regards, Hotel Ambarish Management
Poor Stay
Poor hygiene, no hot water, shower is not working, dust bin is sticking, tv cable not charged, no one in hotel to respond
Room: Deluxe Room
Hotel Ambarish has replied on Sun Aug 03 18:34:28 IST 2025
Dear Gaffar, We are sorry to hear that your recent stay did not meet your expectations. We sincerely apologize for the inconvenience caused due to hygiene, hot water, TV connection, and service issues. Your feedback has been shared with our housekeeping and maintenance teams for immediate action. We are reviewing the room conditions, fixing the shower, and ensuring that basic amenities like the dustbin and intercom are in proper condition. We are also taking steps to make sure our staff is more available and responsive to guest needs at all times. Thank you for bringing these matters to our attention. We are working to improve and hope you’ll give us another chance to offer a better stay in the future. Warm regards, Hotel Ambarish Management
Gst invoice not received
I could not get the gst invoice copy for stay in hotel in guwahati at hotel ambarish. Pols arrange the same urgently.
Room: Standard AC Room
Poor Stay
Not interested. Very experiences. Bad
Room: Executive Room
Terrible Stay
Poor hospitality, all given number are switch-off or not reachable. They don't know how to treat senior citizens. Staff don't know hindi, english. They only talk in native language assamese. Not supportive
Room: Standard AC Room
My rating for this hotel is 1
businessThis is my worse experience ever so far. 1 the room lock was broken unable to locked whenever i have to go out i have to go to the counter and ask them to locked the room. 2 landline phone was not working not even connected to the land. 3 bed sheet is so sorry. 4 room is dusty 5 i feel so lost because of the room condition, no towel was provided. 6 i went to reception counter to order food from 8: 51 pm and i received it till 10: 22pm. Over all service is bad compared to the price that i have paid and to the previous hotel.
Room: Standard AC Room
Terrible Stay
Hotel ambarish very bad service. I stay room no 208. Bathroom is very bad hand flash are not working, intercom are not working. Room are very old. Not manta-in poperly.
Room: Standard AC Room
Never ever book this hotel if you move with family
coupleDisaster, very poor service in every aspect. They even charge for drinking water, dirty room, we even found cockroaches crawling around. Breakfast quality also very poor.
Room: Deluxe Room
Terrible Stay
soloNo service in hotel tv is not working phone in not working their are insect in room toilet is smelling very bad
Room: Standard AC Room
Garbage, much better options available for the same price
familyAbsolute trash, the rooms were tiny and damp with dirty bed sheets and blankets. The bathrooms were barely usable with some taps not working at all. And they actually asked for an extra 500 saying the price i paid through make my trip was too cheap lol.
Room: Standard AC Room
Horrible experience!
familyWe have stayed there a number of times previously. But, the services of this hotel need to improve with time. There was no mineral water bottle provided in the room. We had to ask them for water. The door lock safety was the biggest issue. The door jams for locking from the outside, to which the staff mentioned it does get jammed sometimes. I mean ‘seriously’? on top of that, for a 3500 inr room, the basin water in the bathroom had a high level of iron water. That’s not the end of all of it. In the morning, while they provided breakfast, they didn’t offer any tea or beverages. We had to go down to the canteen and ask separately. To which the staff stated that we had to ask if we required any beverages. Seriously, i just have this feedback for the hotel management. Please, it’s high time to improve and renovate all your facilities and services. Otherwise, you will definitely be losing customers!
Room: Executive Room
Unsatisfied.
coupleRoom was not clean and hygiene, hotel staff was not professional at all, not recommendable. Poor management.
Room: Standard AC Room
Terrible Stay
businessWorst ever hotel in the beautiful city of Guwahati….staff is rude…also there was no water…rooms are dirty
Room: Executive Room
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