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Ulubari, Guwahati
105 Ratings, 39 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious rooms and the friendly, helpful staff at this property. While many mention good food quality, some have faced issues like cleanliness, damp smells, and mosquito presence. Complaints about inadequate breakfast options and room maintenance have also been noted. The location is convenient, making it easy to access nearby areas.
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Terrible Stay
I could not check in
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Thu Sep 25 14:35:27 IST 2025
Dear Martha T, We sincerely apologize for the inconvenience caused and regret that you were unable to check in. This is not the experience we want for our guests, and we will immediately look into the issue to understand what went wrong. I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Good for budget teavelers
Not a very comfortable stay. There was a damp smell in the bathroom, hot water for showers was a problem, curtains couldn't be opened, and there were a lot of mosquitoes but empty mosquito repellent refills. On the good side, the rooms are decently sized, and the food is quite good (even though room service is slow).
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Thu Sep 25 14:33:51 IST 2025
Dear Rahul Pradhan, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Excellent Stay
Very nice stay. rooms are very specious, nit and clean.. every staff are very helpful with polite behavior. food quality is awesome and economical .
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Fri Sep 05 16:34:17 IST 2025
Dear JAYANTA DEY, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the food. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
Ok
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Tue Sep 02 15:56:46 IST 2025
Dear Padam Sonar, Thank you for the rating. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Poor Stay
first of all it was a very bad experience,,there was a huge unavailability,like they provide only one bottle water bottle,toilet flush was not working, electric cattle was not available,wifi service was not provided,and lastly they not provide any kind of dental kit,and I was booking for three people 2 adults and one 5 year old kid,but breakfast was provided for two people,when I asked them regarding this ,they were directly refusing to provide another breakfast.so overall experience was very bad which I was first time experienced.
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Thu Aug 07 18:35:16 IST 2025
Dear Rajdeep Routh, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Disgusting hotel,
Bedsheet, towels are full of stained and dirty, breakfast was just vogus . Quality of breakfast was very poor even after informed they was not ready to accept
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Thu Aug 07 18:34:33 IST 2025
Dear Diptesh Saha, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Average Stay
door lock is broken , no hot water even mentioned while booking, no break fast was given, but everything else is good
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Mon May 19 17:11:29 IST 2025
Dear Muhammad Yusuf, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issues highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
great experience
it was great... the staff was friendly.. breakfast was also good... check in was hassle-free.. I stayed here for three days .. but the room's bedsheets and blankets were not clean... there were stains.. fortunately I carried my own bedsheets.
Room: Deluxe Room
Good Stay
Overall good experience. Rooms are good and good in size. Rooms and toilet are clean. Complain for mosquitos. After having ac room and mosquito killing vaporizer still so many mosquitos around. Foods were good. Outside lanes were narrow
Room: Standard Room
Title of my review is nice
soloLovely hotel and staff. Received good recommendations for food. Room was clean with the essentials. Everything was nice. I would recommend to friends, and will definitely stay again
Room: Standard Room
Awesome 🤩
soloFriendly and personal service The staff were all very friendly and helpful and no request for assistance was a problem for them. The hotel is well situated, being close to shopping, transport. We would definitely stay there again.
Room: Standard Room
Not good
I booked the standard deluxe room, it was small, doesn’t go with the criteria. And the room was very dirty, bedsheet etc. Most importantly you won’t get the parking place, if you own 2 wheeler like scooty and bike then it can work. Besides these, the staff was friendly in nature.
Room: Standard Room
Excellent Stay
It i was to good experience and all the things was too good and i had booked the hotel for 2 dys and i had stay well
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Thu May 09 19:25:22 IST 2024
Dear Md Safwan Al Humza, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. We look forward to hosting you again. Best Wishes, Treebo Hotels
Not worth the tag
familyFull of mosquitoes, except bed, rest of the furniture are dirty or not working. Breakfast was stale.
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Wed Apr 24 22:49:27 IST 2024
Dear Harish Batana, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Love it
The rooms are clean, staff is friendly and helpful also t property is located in t city n easily accessible
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Sat Apr 13 00:11:29 IST 2024
Dear Ketaki Patil, Thank you for choosing to stay with us. Thank you for your appreciation of our staff and the rooms. We really enjoyed hosting you. We are glad that you found the location convenient. We look forward to having you back soon. Best Wishes, Treebo Hotels
Average Stay
The property's location is easy to locate. Rooms were spacious but not clean. The property looks very old. Too many mosquitoes when we entered the room. Room service was prompt and mr. Pankaj was very helpful. I rated this property as average.
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Tue Mar 26 23:32:15 IST 2024
Dear Navneesh Shukla, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you found the location convenient. Thank you for appreciating our staff, service, and room size. We will certainly look into the issues highlighted by you. At Treebo, it is our top priority to provide a delightful experience to our guests. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Average Stay
Hotel furniture is not well. Wash room have dirty smell. No provision for towel hanger in bathroom. Room cleaning is not proper. Service is very good. Staff nature is also very good and responsible. I have breakfast complimentary but no variety in break fast. I stay here almost 10days only puri sabji with boiled egg and omlet with toasted bread provide to me with small cup of tea.
Room: Economy Room
Itsy Hotels Ransu Residency has replied on Mon Mar 11 11:57:31 IST 2024
Dear Montu Kangriwala, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating our staff and service. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Average Stay
The washroom was untidy and there was too much smell there. Complimentary breakfast was not up to the mark. Overall price vs stay is 6/10
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Sat Feb 17 12:23:02 IST 2024
Dear Rahul Chakraborty, Thank you for choosing to stay with us and giving us your valuable feedback. We will certainly look into the improvement area highlighted by you and our team will take appropriate action on the same. We will also look at improving the breakfast as suggested by you. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels.
Average stay with bad breakfast
Stinking smell was coming from the exhaust air pull and the window was half broken and no curtains or anything else to fix. Have booked it with breakfast and it was bad no taste, on the 2nd day they have provided toasted bread with boiled egg and tea and no butter or jam for bread.
Room: Standard Room
Itsy Hotels Ransu Residency has replied on Thu Feb 08 16:30:41 IST 2024
Dear Priyanka Basu, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Good Stay
Neat and clean room Staff behaviour is good Bathroom is need to more Clean and also it's need to repair. Overall happy with rensuđź‘Ś
Room: Deluxe Room
Itsy Hotels Ransu Residency has replied on Tue Jan 30 17:03:21 IST 2024
Dear Beena Gupta, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely work towards addressing the highlighted concerns. Thank you for appreciating the staff and room. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. We look forward to hosting you again. Best Wishes, Treebo Hotels
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