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Review Of SPOT ON Hotel River View0123401234

Fancy Bazaar, Guwahati | 4 minutes walk to Fancy Bazar Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    1.9
    Poor

    50 Ratings, 13 Reviews

    excellent
    8%
    very good
    6%
    average
    8%
    poor
    20%
    bad
    58%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 2
    • 3
    • 1
    • 2
    • 1
    • 1
    • 1
    • 1
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the staff's friendly behavior, but many reviews highlight serious cleanliness issues. The bathrooms and rooms are reported as dirty, with foul smells and poor maintenance. Additionally, there are concerns about unexpected charges, missing breakfast services, and inadequate facilities like non-working air conditioning. Overall, the experiences shared reflect significant dissatisfaction with the property.

    Sort by:

    Positive first
    3.0

    Unexpected service (very poor service)

    couple

    Bathroom and rooms are dirty, Not clean properly. I requested for housekeeping service for the bathroom cleaning but there is no one housekeeping staff at hotel. And also the receptionist asked me to pay the extra money for the room. I had booked room with included breakfast, but they wasn't provided. They asked me to pay the money for breakfast. Room was sticky, bad smelling, some spit in room wall and also cigarette smoking smells, some ashes on switch board top.. Very bad experience in my life.

    Travel Month: Sep 2024

    Room: Classic

    • user photos
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    1.0

    Worst hotel ever experience

    fubay d.

    The room was horrible.

    Travel Month: Apr 2024

    Room: Classic

    1.0

    Terrible Stay

    subir b.

    It was the worst of all hotels i stayed. Most specifically they have charged me 500 more though i paid the total amount. The condition of rooms were very unclean. Bed sheets were stinking. I must suggest not to choose this hotel if you are not in emergency situation.

    Travel Month: Jan 2024

    Room: Classic

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    1.0

    Terrible Stay

    dilip k.

    Very bad hotel ;no hot water no glass for water bathrooms are very dirty behaviour of staff are not tolerable. Payment receipt not provided.

    Travel Month: Nov 2023

    Room: Classic

    2.0

    Ac work nhi kar rah a tha auro hotel ne extra 400 rs pay liya

    shivam s.

    Ac kama nhi kar rah a thai hotel reception pe bola to unhone koi response nhi diya ac bol kar non ac room chipka diya auro booking k alawa 400 rs extra pay liya auro bola ki agar mai complain kruga to vo booking cancel kar dege mai travel kar k bhut mushkil se location pe pocha thai map pe location wrong beta rah a thai pani mangne pe naal ka tank i ka pani bihar k de diya ro water available nhi hai

    Travel Month: Jun 2023

    Room: Classic

    3.0

    Average good

    dushyant m.

    This hotel in room interior is very poor and not a clean bathroom and rooms. Attech toilet condition is very poor. Not change daily bath towel and not a stock shop, shampoo and other bath kit, my package in including breakfast for 3 day but not a provide breakfast not a haigenic staff behaviour is good but hotel in not good

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    biswajit m.

    Hotel was not good! no room service available! room is very conjusted and no cleanliness! recieptionist behaviour is very bad!

    Travel Month: Feb 2023

    Room: Classic

    2.0

    Poor service

    vikash j.group

    Not happy. Air conditioning not working, rooms w were very dirty and untidy. Bathroom had foul smell

    Travel Month: Jul 2022 (3-Night Stay)

    Room: Classic

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    2.0

    Poor Stay

    rakesh.

    Is hotel me ek cup chai tak nahi mila

    Travel Month: Jul 2022 (3-Night Stay)

    Room: Classic

    5.0

    Hotel

    pratap s.

    Best hotal in this price central point

    Travel Month: May 2022 (3-Night Stay)

    Room: Classic (2X)

    SPOT ON Hotel River View has replied on Wed May 25 07:39:45 IST 2022

    Thank you for your positive comments, pratap singh baid! glad to hear that you enjoyed your stay with us! looking forward to making your future experience more delightful. Give us another chance to host you soon ) have an awesome day! regards, sagar

    1.0

    Worst hotel in my life

    sumit g.loyalty-iconcouple

    Actual room is completely different Bathroom has transparent glass without black sheet and no curtains.

    Travel Month: Apr 2022

    Room: Classic (2X)

    • user photos
    5.0

    Excellent experience

    surya n.family

    Everything is well and good. Hotel staff is good

    Travel Month: Mar 2022

    Room: Classic (2X)

    SPOT ON Hotel River View has replied on Tue Mar 22 08:10:25 IST 2022

    Thanks for the positive rating, surya naraina giri! hope to hosting you soon with memorable experience to your next visit with us ) regards, pravin

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