The property has a few standout highlights, like a prime location near public transport and a warm, helpful staff that many guests appreciated. The beds are comfortable, making for a decent night's sleep. However, cleanliness seems to be a recurring issue, with several guests mentioning untidy rooms and bathrooms. The amenities also fell short of expectations, and there were complaints about inconsistent housekeeping and delayed service. Overall, there are both positive and negative aspects to consider.