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Review Of Heritage View

Sylks Road, Ooty | 2.8 km drive to Government Rose Garden

    User Rating & Reviews

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    4.6
    Excellent

    65 Ratings, 26 Reviews

    excellent
    68%
    very good
    25%
    average
    8%
    poor
    0%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.6
    • Cleanliness4.7
    • Value For Money4.3
    • Facilities4.6
    • Checkin Experience4.7
    • Information Accuracy4.4
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    Review Summary

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    This property is appreciated for its clean rooms, comfortable ambiance, and friendly hosts who ensure a pleasant stay. Guests enjoy the beautiful views, well-maintained amenities, and availability of basic necessities. With kitchen access and a cozy atmosphere, it’s perfect for couples and families seeking a relaxing getaway. The location is convenient, close to tourist attractions, providing a peaceful retreat from city hustle.

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    Positive first
    5.0

    Excellent Stay

    rohit k.

    It was wonderful experience staying there. Whole ambient was awesome with panoramic view. Landlord were helpful. There are lot of space for different things.

    Travel Month: Oct 2025

    Room: Superior Queen Room

    5.0

    Excellent Stay

    sathanraj n.couple

    very nice resort and creative and bio place to stay.

    Travel Month: Sep 2025

    Room: Deluxe King

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    5.0

    Excellent Stay

    yasin s.group

    Good service and especially the ambiance really calm and quiet

    Travel Month: Jul 2025

    Room: Suite Room

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    4.0

    Good Stay

    santosh p.family

    stay was good , my suggestion is to include breakfast in the package , may be with increasing the charges in the package

    Travel Month: Jun 2025

    Room: Deluxe Queen

    5.0

    Highly Recommended

    couple

    Good place, best for couples and family Pros 1. Cleanliness 2. Comfort 3. Wifi availability 4. Near by to many happening places 5. It's a home stay 6. Kitchen space availability. 7. All the basic amenities are provided. 8. 24 Hrs Hot water availability 9. TV in a working condition with Amazon video and Sun NXT subscription. 10. Friendly host. 11. Best in the available budget. Cons 1. No complimentary breakfast. 2. Geyser capacity is small so you need to wait atleast 20 min for the next batch of hot water in your bucket (keeping cold weather into consideration). 3. Microwave oven or induction stove missing in kitchen (it will be helpful if you're ordering food online) 4. Improvement needed in Parking space

    Travel Month: Apr 2025

    Room: Superior Queen Room

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    5.0

    excellent

    sravanthi a.family

    Very nice room and clean washroom

    Travel Month: Mar 2025

    Room: Deluxe King

    Heritage View has replied on Fri Apr 18 11:20:45 IST 2025

    Dear Sravanthi Thank you so much for your valuable feedback. Awaiting to host you again. Regards, Vanitha M General Manager

    4.0

    Nice hote

    juilee g.couple

    Nice rooms and view from balcony, nice decorative rooms but space to small in room but it's okay. When you visit ooty stay in this hotel.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Deluxe Queen

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    Heritage View has replied on Fri Feb 21 21:35:18 IST 2025

    Thank you for your valuable time to give us review sir.

    4.0

    Good Stay

    hamza r.couple

    The property is very good. The amenities are well kept. Clean property. The host is very helpful and kind. The only drawback is the approach road to the property, you cannot take a big car. The area around the property is not that clean and well kept.

    Travel Month: Nov 2024

    Room: Superior Queen Room

    Heritage View has replied on Sat Nov 23 21:01:23 IST 2024

    Dear Mr. Hamza Thank you so much for your review. We will take steps to clean the surroundings of the property, as it doesn't belong to us. Please note even big cars come to our property. Tempo traveller also can be parked in our parking. Approach road looks narrow, but all vehicles can be brought inside. Hifi for coming in maruti 800 as we also own one. Our first car 😊 Thank you Regards, Vanitha M General Manager

    3.0

    Average Stay

    shubhendra s.loyalty-iconcouple

    Overall a good budget friendly place to stay. They can be more professional in handling the guest issues.

    Travel Month: Sep 2024

    Room: Superior Queen Room

    Heritage View has replied on Wed Oct 09 20:38:41 IST 2024

    Dear Mr Shubhendra Singh Sisodiya Greetings from Heritage View Ooty We had numerous occasions to clarify the misapprehension that has led to an adverse comment. We strongly believe and boast of providing all our Guests their desirable amenities in its finest state. We encourage and appreciate the effective utilization of provided amenities and in your case it's an evident of misapply. As our checks were robust, we had identified the misuse of an item and sorry we don't accept the same from our Guests. If this escalation was anticipated to be rude , please accept our apologies. Thank You once again for your feedback. Warm regards Owner

    5.0

    Excellent Stay

    mayur a.

    The stay was really awesome, recommended stay option

    Travel Month: Sep 2024

    Room: Deluxe King

    Heritage View has replied on Tue Oct 01 11:27:01 IST 2024

    Dear Mayur Attarde Thank you for choosing us and we are delighted you had a wonderful experience Looking forward to welcome back you soon Regards

    3.0

    Average stay

    sahil c.couple

    The location was good but the place wasn't clean. There was fungus growing on the walls as well house flies in the apartment. The outside of the house had a mound of garbage which made sitting outdoors unbearable. The room size was very small.

    Travel Month: Sep 2024

    Room: Superior Queen Room

    Heritage View has replied on Sun Sep 29 22:31:35 IST 2024

    Dear Sahil, Thank you for staying with us, and we wanted to clarify that our place is super cleaned after all guest check out and we clarified it's not fungus growth it's a black stain mark which you mentioned, and you have seen our suite room and booked superior queen the size of rooms clearly mentioned, And the reason we feel for rating us low as you asked for complementary early check which we denied you started complaining which is not fair. And we even made complimentary early check in,

    5.0

    Quiet location with beautiful views and friendly service

    mohit m.loyalty-iconfamily

    The stay is conveniently located close to many tourist attractions while providing a peaceful escape from the city's hustle and traffic. The view of ooty from the terrace is stunning. The staff was friendly, helpful, and accommodating to our requests. Both the rooms and washrooms were well-maintained and clean.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Deluxe King

    Heritage View has replied on Sun Sep 29 22:32:57 IST 2024

    Dear Mohit, Thank you for reviewing us happy to host you, Looking forward to welcome you back,

    4.0

    Good Stay

    syed s.

    The clean hotel had a good atmosphere and i asked for a flower bouquet for my partner even though it was arranged in the neck, had good time.

    Travel Month: Aug 2024

    Room: Suite Room

    Heritage View has replied on Sun Sep 29 22:34:54 IST 2024

    Dear Syed Shirudeen Thank you for staying with us and glad to know you had a wonderful time, Looking forward to welcome you back.

    5.0

    Excellent Stay

    kausar a.couple

    The rooms are very well decorated and make u feel special… The hosts are very humble and courteous..!!

    Travel Month: May 2024

    Room: Deluxe King

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    Heritage View has replied on Tue Oct 01 11:28:46 IST 2024

    Dear Kausar Asif Khan, We are delighted seeing your feedback and encouraging us to do more, Looking forward to welcome you back,

    3.0

    Average Stay

    chandru n.

    We dint have parking facility and food

    Travel Month: May 2024

    Room: Superior Queen Room

    Heritage View has replied on Fri Jun 07 20:10:54 IST 2024

    Dear Naik Greetings from Heritage View, Ooty Thank You for choosing us to stay during Your recent visit to Ooty. We appreciate and acknowledge Your feedback and happy to elucidate as below. We wish to inform you that we arrange home food / local food experience on advance order, I presume we have catered to you on advance order. Your suggestion to parking is well noted . However, we have ample parking space that suffices to the cottage inventory. Perhaps, we are reconsidering to expand the parking space as to make it more convenient in future. Thank You and looking forward to Welcome You back

    4.0

    Good homestay with cozy rooms

    rajesh h.couple

    Our room was very neat and clean. It was very well furnished as shown in the pictures. This homestay is located on a small hill, so you get a good view from the shared balcony. The place has gated parking which can accommodate 4 cars, but entering the parking is bit tricky as it is on a uphill and has a narrow entrance. The place has a shared kitchen adjacent to a bar area where you can bring your own alcohol and drink. Common areas like hallway, kitchen & bar are not well ventilated so the place might feel stuffy.

    Travel Month: May 2024

    Room: Deluxe Queen

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    5.0

    Amazing stay

    amit s.couple

    The stay was really great, i wish we had more time in ooty to spend more time there. The property is really well maintained and you get access to a number of amenities (including netflix when you are done exploring the town. It’s a perfect place to stay with your friends.

    Travel Month: Mar 2024

    Room: Superior Queen Room

    3.0

    Average Stay

    sunil s.

    The room itself is awesome. The owner is really good. But the room i stayed in had zero privacy. This is a homestay, there is a window, you open it and you can see the street. You can hear people speaking very clearly and similarly everyone outside can hear you.

    Travel Month: Mar 2024

    Room: Deluxe King

    5.0

    Couple stay review

    poomani s.couple

    I stayed for a couple of days, place is near and tidy with all amenities nearby friendly host. This place has a nice balcony lookout view as well. Highly recommend for anyone who wants to stay in ooty.

    Travel Month: Mar 2024

    Room: Superior Queen Room

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    5.0

    Excellent Stay

    sahay k.

    I had a very nice experience with heritage view. The hospitality extended by the owner was extremely pleasant and it’s a great place to recommend.

    Travel Month: Mar 2024

    Room: Deluxe Queen

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