The property has a prime location, making it handy for shopping and sightseeing, close to New Market and Victoria Memorial. While some guests found the staff friendly and cooperative, many reviews highlight poor room conditions like dirty bedding, damp walls, and malfunctioning AC and geysers. Several visitors noted the unpleasant odors in the rooms and inadequate facilities, with a sentiment of disappointment regarding overall cleanliness and management response. It's seen as a budget-friendly option but comes with significant drawbacks.