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Thammanam, Cochin
47 Ratings, 14 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the warm hospitality and helpful staff at this property, making for a pleasant experience. The location is convenient, with easy access to transport options. Many found the rooms clean and comfortable, especially for the budget-friendly rates. While some mentioned that ordering food requires external delivery services, overall, the ambiance and service received high marks.
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Worst xperience
I recently stayed at this property, and unfortunately, my experience was far from satisfactory. The room I was provided looked nothing like the pictures shown during booking. The photos online were misleading, portraying a clean, well-maintained, and comfortable space, but in reality, the room was poorly maintained, dull, and lacked basic comfort. The ambiance was unwelcoming, and it felt as though proper care and attention were not given to guest needs. It was truly disappointing, as I had expected a pleasant stay but ended up with frustration instead. Overall, this was the worst experience I’ve had with a hotel stay.
Room: Deluxe Double King
Excellent Stay
The stay was pleasant. The staff was extremely helpful and sweet. There was ample parking space as well.
Room: Deluxe Double King
Excellent Stay
Had great stay at , Guest West Inn in the heart of kochi kerala. A class stay experience with pocket friendly budget. Experiencing the hospitality from the staff and the host. Highly recommend
Room: Double Double Balcony
Guest West Inn has replied on Tue Jun 03 10:21:35 IST 2025
Thank you for choosing Guest West Inn! We're thrilled you enjoyed your stay and appreciated our hospitality. We're glad you found our rates pocket-friendly and had a class stay experience. Your recommendation means the world to us, and we can't wait to welcome you back to Kochi!
Good Stay
Host of this hotel was very warm and helpful.Very good room in budget.You can find autos /cabs easily via apps.Location was also good.
Room: Royale King
Guest West Inn has replied on Tue Jun 03 10:23:27 IST 2025
Thank you for your wonderful review! We're glad you found our host warm and helpful, and that our room fit your budget perfectly. We appreciate you mentioning the convenient location and easy access to transportation. We look forward to serving you again!
Average Stay
I tasted then 3. My observations are as follows. The owner is a very nice person. 1. Reaching the place is tedious. 2. You have to order food from swiggy/zomato. They don't have any arrangements. 3. There should be some arrangement to get the bellboy 4. There is only one ro which is on the second floor. 5. You have to request even f for small items like hangers etc. Pl guide them properly. I rated then 3. My observations are as follows. The owner is a very nice person. 1. Reaching the place is tedious. 2. You have to order food from swiggy/zomato. They don't have any arrangements. 3. There should be some arrangement to get the bellboy 4. There is only one ro which is on the second floor. 5. You have to request even f for small items like hangers etc. Pl guide them properly.
Room: Deluxe Double Room
Guest West Inn has replied on Tue Jun 03 10:34:05 IST 2025
Thank you for taking the time to share your detailed feedback! We're glad you found the owner to be a nice person. We apologize for the inconvenience in reaching the place and appreciate your suggestions. We'll look into arranging in-house food options, bellboy services, and ensuring amenities like RO water and hangers are readily available. Your input will help us improve our services.
Average Stay
room is fine but not the service.. done, thanks
Room: Standard Single AC
Guest West Inn has replied on Tue Jun 03 10:38:20 IST 2025
"Thank you for your feedback. Sorry to hear the service didn't meet your expectations. We'll take this as an opportunity to review and improve our service standards. Appreciate your input!"
Excellent Stay
Not only was the accommodation good, but whatever was needed there, the workers arrived immediately and took the necessary steps. Good experience.
Room: Standard Single AC
Guest West Inn has replied on Sat Dec 07 07:48:12 IST 2024
Dear valued guest, Thank you for your wonderful review! We're delighted to hear that our team responded promptly to your needs, ensuring a comfortable and hassle-free stay. We're thrilled that you had a great experience at Guest West Inn, Cochin, and we look forward to welcoming you back soon! Best regards, The Guest West Inn Team
G
Nice stay with basic facilities provided at a reasonable price. Clean and hygienic rooms. Good ambience. Excellent stay all over.
Room: Deluxe Double Room
Guest West Inn has replied on Mon Oct 21 07:59:36 IST 2024
Dear Anand, Thank you for choosing Guest West Inn and sharing your wonderful review! We're thrilled to hear that you enjoyed your stay, appreciated our clean and hygienic rooms, and found our ambience pleasing. We strive to provide exceptional value at affordable prices, and your feedback confirms our efforts. We look forward to welcoming you back soon! Best regards, Guest West Inn Team
Excellent Stay
overall nice and clean, the staff was very good to help and they find solutions for the problems quickly anyway worth it 🤙
Room: Deluxe Double Room
Guest West Inn has replied on Mon Oct 21 08:01:06 IST 2024
Dear Cibin, Thank you for sharing your positive review of Guest West Inn! We're delighted to hear that you found our hotel clean and comfortable, and that our staff provided exceptional service and prompt solutions. Your satisfaction is our top priority, and we're grateful for your appreciation. We look forward to welcoming you back soon! Best regards, Guest West Inn Team
recommended
Rooms are good, staffs are helpful, highly recommended both for singles and families . I was there for a business trip and am fully satisfied
Room: Deluxe Double Room
Guest West Inn has replied on Sat Jun 15 00:07:03 IST 2024
Thank you for your valuable feedback
Pathetic experience
The stay was terrible. There were stains on the blanket which we recognised at the last moment since we haven’t used the blanket. Also the towel which they provided was a wet one seems like a wet one. We have reported this to the property owner while checking out and he apologised for the trouble we faced during the stay ☺️
Room: Deluxe Double Room
Guest West Inn has replied on Tue Jun 04 14:42:36 IST 2024
Dear sir, We apologize for the inconvenience caused to you. We can provide you with the best stay. Will come again
Nice stay with good price
Good experience. No disturbances and nice staff. Location was easy to find. Locality was beautiful as well
Room: Deluxe Double Room
Guest West Inn has replied on Wed May 01 12:35:26 IST 2024
Thank you for your valuable feedback
Excellent Stay
It is nice and calm place to stay. Very reasonable + host mr. A joy is a caring host, super friendly he is. Highly recommended
Room: Standard Single AC
Guest West Inn has replied on Thu Apr 25 01:40:07 IST 2024
Thank you for your valuable feedback
Good Stay
The stay was good. The room was extremely clean too.
Room: King Room Non AC
Guest West Inn has replied on Mon Feb 05 10:25:17 IST 2024
Thank u for your valuable feedback.
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