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Review Of Golden Plaza

Bandra West, Mumbai | 1.9 km drive to Lilavati Hospital And Research Centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    103 Ratings, 53 Reviews

    excellent
    12%
    very good
    23%
    average
    20%
    poor
    16%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 3
    • 1
    • 1
    • 3
    • 4
    • 3
    • 3

    Rating Categories

    • Location3.5
    • Cleanliness2.9
    • Room2.8
    • Value For Money2.4
    • Facilities3.2
    • Hospitality2.8
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property is right next to Bandra Railway Station, making it a good spot for budget travelers and marathon participants. Guests appreciate the humble staff, decent room conditions, and round-the-clock hot water. However, many reviews point out issues like cleanliness, rude service, steep stairs, and accessibility problems. Overall, it's a mixed bag with some positives amidst several complaints.

    Sort by:

    Positive first
    1.0

    Very bad hote

    dileshkumar.family with 1 kid

    This is not good hotel for any decent person. It was really horrible experience for us

    Travel Month: Sep 2025

    Room: Deluxe Ac Room

    4.0

    Good Stay

    thota v.

    It is ideal hotel for runners doing half marathon as the start point is nearby.

    Travel Month: Jan 2025

    Room: Deluxe Ac Room

    • user photos
    • user photos
    • user photos
    1.0

    Very bad experience of my trip.

    rajesh.business

    Very hopeless hotel very thin lane stair can't climb by it, air condition is not working, way to bathroom is open from three side, very small bath room and sanitary is broken , shower is not working, there are bed bugs, when we tell to owner he said i cannot do it. Try to fight with gust.

    Travel Month: Sep 2024

    Room: Deluxe Ac Room

    • user photos
    • user photos
    • user photos
    5.0

    Satisfactory

    karrar m.family

    Decent enough if you're having a limited budget. Bathrooms are clean and tidy. The staff are humble and helpful. The hotel is just opposite bandra railway station. So if you get down at csmt, please don't book cabs and harass yourselves. Please take any local to bandra and get down. It'll save your time and energy. )

    Travel Month: Mar 2024

    Room: Deluxe Ac Room

    1.0

    Terrible Stay

    mukesh k.family

    Very Bad service and stairs is like 75° angle rooms is very poor and fully mosquitos so I'm recommending to my viewers please don't book the hotel there is only good name golden plaza nothing else thanks

    Travel Month: Nov 2023

    Room: Quadruple Ac Room

    1.0

    Terrible Stay

    md a.

    The staff were very rude and they took extra money after we reach there very bad experience

    Travel Month: Nov 2023

    Room: Deluxe Ac Room

    1.0

    Very bad experience

    prakash p.loyalty-icon

    Dear sir it was very bad experience during stay there, ac was not working properly, bedsheet not changed, pillow cover so bad smelly

    Travel Month: Sep 2023

    Room: Quadruple Ac Room

    3.0

    Good

    rabindra k.solo

    Hotel is good , it's service also good. Washroom conditions it's ok ac, fan and water are also in good condition over all all can say in good hotel

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Deluxe Ac Room

    1.0

    Terrible Stay

    gaurav m.

    I will not book my hotel by make my trip. Com. No thanks. Thank you so much to provide me this pathetic and bad hotel experience in my whole journey. Customer pay full payment then provide the best deals and accommodation experience

    Travel Month: Jun 2023

    Room: Triple Ac Room

    2.0

    Room small

    gokul g.loyalty-iconfamily

    Room is small and congested and it is a difficult place to locate as it is inside. To get to the o lace have to pass through a tunnel in between which is a bit of a mess. Staff also sometimes take time to do their work

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Ac Room

    3.0

    Not well housekeeping and very bad smell coming from the room

    sunil p.family

    Actually early check in is okay but room size and housekeeping is not good

    Travel Month: Apr 2023

    Room: Quadruple Ac Room

    5.0

    Excellent Stay

    akam c.

    Awesome excellent service staff very helpful they welcome me in sooo good manner i love it next time when i come back in mumbai i am going to prefer this place again. So guys i am suggesting you that is the best ever place. Thank you makemytrip i love your app soo helpful

    Travel Month: Mar 2023

    Room: Deluxe Non Ac Room

    2.0

    Poor Stay

    anita b.

    Rooms aren't clean, service is also not good, so much mosquito, drink water facility not there. Nothing other that those issues it was good

    Travel Month: Feb 2023

    Room: Deluxe Non Ac Room

    3.0

    Relocation issue

    derek s.solo

    Had booked for 3 nights, then was relocated to a different hotel in another location. Although the new hotel was good it was an inconvenience. Hence cant really say much cause was not accommodated at the hotel.

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Deluxe Ac Room

    2.0

    Review - hotel golden plaza

    sukanta s.solo

    Worst experience ever. The number that was shared by mm t after booking was wrong. Reached the location with a great difficulty as could not contact hotel. Finally when i reached hotel, upon inquiry about wrong contact number, the hotel manger was rude saying "that's not my fault. In addition, the linen were dirty, as if the unwashed used ones. Any hotel that provides the minimum is toiletries, however this hotel didn't provide any. The room was stinking. An absolutely waste of money. Not at all recommend.

    Travel Month: Sep 2022

    Room: Deluxe Non Ac Room

    1.0

    Worse experience

    pritam d.group

    Never booked this hotel just by seeing the picture. No hygienic room too small dirty surrounding high in price the bottom line is that never booked this hotel.

    Travel Month: Aug 2022

    Room: Deluxe Non Ac Room

    4.0

    Economy stay

    arindam r.loyalty-iconsolo

    Near to bandra railway station, hill road and linking road markets. Also close to band stand, bandra fort and carter road.

    Travel Month: Aug 2022

    Room: Deluxe Ac Room

    3.0

    Small room good service

    jha s.family

    Rooms where small but the service was good. Near to railway station

    Travel Month: Jun 2022

    Room: Deluxe Ac Room

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    3.0

    Difficult to find, but not that bad

    darshana b.loyalty-icongroup

    Very close to Bandra Station, this hotel is not meant for the elderly or people with kids as the accessibility is limited.

    Travel Month: Jan 2020

    Room: A/C 4 Bedded Room

    1.0

    Not good too bad

    neel p.group

    Not good at like room is there.

    Travel Month: Feb 2020 (3-Night Stay)

    Room: A/C 4 Bedded Room

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