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Review Of Hotel Shangrila

Vile Parle, Mumbai | 3 km drive to Nanavati Hospital

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.6
    Average

    67 Ratings, 21 Reviews

    excellent
    7%
    very good
    21%
    average
    24%
    poor
    18%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 3
    • 1
    • 3
    • 4
    • 3
    • 1
    • 2
    • 1
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's close proximity to Mumbai Airport, making it convenient for short stays. However, many reviews highlight significant issues like poor cleanliness, loud noises, and unwelcoming staff behavior. The rooms are described as small and not matching the photos, with amenities often lacking. While some guests note polite staff, the overall experience has been found wanting.

    Sort by:

    Positive first
    1.0

    Don’t get deceived by the photos

    prudhvi r.loyalty-iconsolo

    Worst experience of the stay. Hotel is nowhere near to photographs. Not at all worth the price. Will never book again.

    Travel Month: Aug 2024

    Room: Deluxe AC Room

    2.0

    Poor Stay

    vikram s.

    The hotel was full of damping in the wall, on the bed. The entrance of the hotel is like going inside a temporary structure with short height door, and all around damping.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Deluxe AC Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    aakash g.loyalty-iconbusiness

    Very bad experience, loud noises, stinky rooms, had to put for 1 hour yet it was a pathetic stay ! not worth 500 also!

    Travel Month: Mar 2024

    Room: Deluxe AC Room

    1.0

    Scam alert

    ashokbhai j.loyalty-iconbusiness

    We left the hotel in 1 day. Our booking was for 2 days. It was terrible terrible most pathetic. Rooms were shaby, ac not working, bathroom was dirtiest. Big mosquitos. Zero cleanliness, zero housekeeping. Is mmt in hand in glove with such hotels ? we qualify for 1 day refund of two rooms ! though it was non refundable booking

    Travel Month: Jan 2024

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    brij k.

    Worst experience cockroach on wall looks spacesious in pic but in reality it's very small room even can't move around bed not hygiene too

    Travel Month: Jan 2024

    Room: Deluxe AC Room

    4.0

    Good service in

    ashutosh t.couple

    Staff behaviour good but room quality are average and location is awesome for the mumbai airpoer terminal 1

    Travel Month: Jan 2024

    Room: Deluxe AC Room

    2.0

    Amenities and service not goos

    krn p.

    Not good washrooms as expected at that price and not providing any towels or toothpaste kit as mentioned

    Travel Month: Oct 2023

    Room: Deluxe AC Room

    2.0

    Very small room

    vikram.loyalty-iconbusiness

    It's clean setup in very small space possible. They don't have proper ceiling fan so use wall fan at ceiling, which makes lot of noise. Mind you no complimentary water bottle.

    Travel Month: Aug 2023

    Room: Deluxe AC Room

    4.0

    Value for money

    monu s.loyalty-iconsolo

    It was a nice hotel for a short stay very near to airport. All basic amenities were available here.

    Travel Month: Apr 2023

    Room: Deluxe AC Room

    1.0

    Very bad experience

    rahul d.loyalty-iconbusiness

    Very bad experience please dont book anybody

    Travel Month: Apr 2023

    Room: Deluxe AC Room

    4.0

    Good Stay

    leela k.business

    Hotel is good but looks like too old but ok

    Travel Month: Mar 2023

    Room: Deluxe AC Room

    1.0

    Bad behavior

    rahul r.business

    Very bad behavior of hotel staff

    Travel Month: Mar 2023

    Room: Deluxe AC Room

    1.0

    Pathetic hotel

    wahab s.business

    Please avoid this hotel if possible. Unhygienic and claustrophobic, rather unhygienic i would say dirty shud be correct word

    Travel Month: Feb 2023

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    vinod d.solo

    Most of the customers came for very short stay

    Travel Month: Jan 2023

    Room: Deluxe AC Room

    2.0

    bad 😝

    manshi s.family

    there room are really bad condition , washroom door is broken, food have no teast😝

    Travel Month: Dec 2022

    Room: Deluxe AC Room

    • user photos
    • user photos
    3.0

    Average Stay

    deepak a.

    Hotel shangrila's plus point is it is very near to terminal 1 and it is not expensive. However. Rooms are not upto the mark. Wash rooms are substandard. Staff is polite and courteous.

    Travel Month: Dec 2022

    Room: Deluxe AC Room

    3.0

    Ok type

    cybea r.solo

    Ok for a night stay.

    Travel Month: Dec 2022

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    rama k.

    Overall stay was worst. Hotel booking cost was wastage of money. I will never suggest any one to stay in this hotel. It is better to stay on night at railwayplatform instead of booking this hotel room

    Travel Month: Dec 2022

    Room: Deluxe AC Room

    2.0

    Poor Stay

    mahesh p.loyalty-icon

    When inenter this property they are not behaving smoothly. There is no towel no sop no drinking water and no breakfast. During room service their staff asking a tip and when we denied that they behaved roughly. Evene room are not clean properly. Never staying again this property

    Travel Month: Sep 2022

    Room: Deluxe AC Room

    2.0

    Not satisfactory

    ajaya k.solo

    Very poor service. Zero attention to the customer. They are not providing fresh drinking wate, supplying water in used bottles after complained mmt. Very worst hotel, very small bathroom. It is my advise do not take these hotels with out inspection. If you take these hotels ultimately mmtc will lose the credentials.

    Travel Month: Sep 2022

    Room: Deluxe AC Room

    • user photos

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