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Review Of Hotel Shangrila

Vile Parle, Mumbai | 3 km drive to Nanavati Hospital

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    2.6
    Average

    66 Ratings, 21 Reviews

    excellent
    8%
    very good
    21%
    average
    24%
    poor
    17%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 3
    • 4
    • 3
    • 1
    • 2
    • 1
    • 3
    • 3
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests have shared a pretty dismal experience at this property. Complaints revolve around uncleanliness, damp walls, loud noises, and overcrowded rooms that aren't as spacious as they appear in photos. The bathrooms are reported to be in deplorable condition, with broken fixtures and a lack of basic toiletries. While staff behavior is noted as polite, the overall service seems lacking. The location is convenient for the airport, but many guests recommend avoiding this place altogether.

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