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You are booking hotel for more than 30 days

Review Of Comfort Accomodation Hotel City Avenue

South Mumbai, Mumbai | 8 minutes walk to Dr. Bhau Daji Lad Museum

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.4
    Average

    98 Ratings, 33 Reviews

    excellent
    9%
    very good
    12%
    average
    24%
    poor
    18%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 3
    • 1
    • 4
    • 5
    • 3
    • 2
    • 1

    Rating Categories

    • Location2.7
    • Cleanliness2.6
    • Room2.8
    • Value For Money2.4
    • Food1.6
    • Security2.5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has a prime location near Mahalaxmi train station, but it's marred by numerous issues. Guests report poorly maintained rooms, no amenities, and rude staff. Cleanliness is questionable, with complaints about bugs and dirty linens. Breakfast is limited and often served cold, and there's no kitchen or parking. The elevator was under maintenance, adding to the inconvenience. Many feel misled by the actual conditions compared to expectations. Overall, a negative experience for most visitors.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    meet.

    Properties food not provided ,location also good but facility is zero no facilities available

    Travel Month: Jul 2025

    Room: FAMILY ROOM

    1.0

    Terrible Stay

    lokesh t.solo

    Washroom and room all are very terrible 😞, Very small room TV is not working

    Travel Month: Jun 2025

    Room: COZY ROOM

    3.0

    Good

    manish p.solo

    - Good location - average room size but considering the location its reasonable - No space for parking car or 2 wheeler - Good for solo or 2 people but not for family having more than 2-3 member

    Travel Month: Jun 2025

    Room: COZY ROOM

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    No t.v is there, No comfortable room. Kitchen is not there. They include brakefast but they given only 3 piece Idly only

    Travel Month: Apr 2025

    Room: TWIN BEDROOM

    1.0

    Terrible Stay

    devangshu a.loyalty-icon

    rude staff and 0 amenities.

    Travel Month: Jan 2025

    Room: STANDARD ROOM

    3.0

    Elevator is under maintenance

    jigar s.business

    Location is great. Elevator is under maintenance. Cleanliness is good breakast is provided in room walking distance from mahalaxmi train station

    Travel Month: Jan 2025

    Room: TWIN BEDROOM

    2.0

    Poor Stay

    rohit k.

    Very bad experience don’t look like the room in reality and don’t have parking facility don’t experience staaf munch more

    Travel Month: Dec 2024

    Room: CLASSIC ROOM

    2.0

    Poor Stay

    prafull.

    Very unprofessional. No parking facility, only one item in brakefast and that also served cold.

    Travel Month: Dec 2024

    Room: FAMILY ROOM

    3.0

    Average Stay

    umesh c.

    toilet are not proper clain and lock 🔒 also damaged. i don't have images

    Travel Month: Nov 2024

    Room: STANDARD ROOM

    4.0

    value for money

    sagar p.couple

    value for money, good railway station connectivity value for money, good railway station connectivity

    Travel Month: Oct 2024 (3-Night Stay)

    Room: TWIN BEDROOM

    2.0

    Poor Stay

    loyalty-iconbusiness

    Room was very congested and no basic amenities included, everything like water bottle was additional, didn't try the food based on first impressions of hotel only can consider as last resort if no other option available else better skip it.

    Travel Month: Sep 2024

    Room: COZY ROOM

    1.0

    Pathetic experiences waste of money

    vishal a.solo

    rude staff and terrible experience cockroaches and worms in the washroom very dirty bed sheets no amenities provided.

    Travel Month: Aug 2024

    Room: COZY ROOM

    1.0

    Terrible Stay

    tawassul h.loyalty-iconsolo

    Suggests not to stay in this hotel ever they don't have even charging points and even desk in the room

    Travel Month: Jul 2024

    Room: COZY ROOM

    2.0

    Poor Stay

    prasad r.loyalty-iconsolo

    Very lowend hotel, no lift, no cleanliness, no phone, it is low category hotel. Zero value for money

    Travel Month: Feb 2024

    Room: STANDARD ROOM

    2.0

    Very bad experience in this hotel small bad and no other facility in this

    chandra p.loyalty-iconbusiness

    Room size is very small and no power point and bad size in very small no other facilities my very bad experience

    Travel Month: Jan 2024

    Room: STANDARD ROOM

    3.0

    Not yet good experience

    shameer a.family

    Property *locaation terrible service poor i don’t recommend this property home service not available

    Travel Month: Nov 2023

    Room: STANDARD ROOM

    Comfort Accomodation Hotel City Avenue has replied on Mon Dec 25 02:05:49 IST 2023

    We apologise for Inconvenience we will give our best in your next stay. Thank you

    1.0

    Terrible Stay

    nilesh.loyalty-icon

    There is no such hotel, it is scam

    Travel Month: Feb 2023

    Room: Deluxe Room

    1.0

    Worst experience

    shailesh n.loyalty-iconcouple

    Service is not proper rooms are very small and not cleaned properly food is very baaed please i suggest didn't go to this hotel

    Travel Month: Aug 2022

    Room: Deluxe Room

    3.0

    Average

    sajid a.couple

    We booked duplex room but received small room.

    Travel Month: Jun 2022

    Room: Deluxe Room

    1.0

    Terrible Stay

    shadab.

    Pathetic service. No information about breakfast and dinner time. They took a lot of time to serve. 1. No free water bottle. 2. No nonveg food. Hotel staff was asking for extra rs 100 for nonveg food. 3. Same menu of food for 4 dsys 4. So less quality on limited breakfast. 5. No table and chairs. 6. Room was smelling due to humidity. 7. No dish recharge. 8. No toothbrush, paste, soap available. 9. Bedsheets was not cleaned properly. 10. No lift facility.

    Travel Month: May 2022 (4-Night Stay)

    Room: Deluxe Room

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